Tag Archives | Death

Case Study – Binding Death Benefit Nominations and Avoiding a Family Feud

This case study highlights the value of Binding Death Benefit Nominations and what can happen if they are not implemented… (more…)

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Case Study – Swansson v Harrison

In this legal case study, Richard Swansson (plaintiff) successfully sued the adviser, Russell Harrison, and his licensee (Synchron) for damages of nearly $1.5 million because an act of non-disclosure left him uninsured. Mr Harrison has subsequently made changes to his client disclosure processes, and shares these below. (more…)

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Case Study – CFP v Couper

This legal case study deals with a client who switched his life insurance cover from one company to another, on the advice of his adviser. He was left uninsured when the new insurer voided the contract due to non-disclosure issues. The court concluded that the adviser was negligent and engaged in misleading or deceptive conduct, in […]

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Case Study – Pro Bono Advice

In this claims case study, the adviser shares how he offered his services pro bono to a family dealing with cancer. At a glance Submitted by: Mark O’Leary Business name:  Eluvia Licensee: Hillross Clients: Family who lost husband and father to cancer Claim type: Death cover, terminal illness benefit In detail “Why do it? It’s a damn […]

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Case Study – The Importance of the Date When Diagnosed with Terminal Illness

In this claims case study, the adviser shares how he was able to secure an additional benefit for his client, based on the date on which their illness was first diagnosed. At a glance Provided by: Robert Bonifacio, MDRT member Business: Essential Financial Services Licensee: Charter Financial Planning Clients: Bob and Mary* Claim type: Life […]

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Case Study – Young Life Cut Short

In this claims case study, financial adviser, Ted Zappara, shares the heartbreaking story of how he lost his daughter at the age of just 22. As an adviser, he had previously insisted all his children take out life insurance, and he shares how this approach means his granddaughter will be provided for well into her […]

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Case Study – My First Claim (Susan Jackson)

In this claims case study, adviser Susan Jackson talks about her first claim experience, in which the client unfortunately had no cover.  She also shares the learnings she subsequently applied to her business. At a glance Submitted by: Susan Jackson Business: Executive Director, Women’s Financial Network Client: female, passed away from cancer In detail Susan was only […]

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Case Study – Insuring Your Friends

In this claims case study, an accident left the client totally disabled. He later died from the condition. The claimant in this case study was a close friend of the adviser, 2010 AFA Adviser of the Year, Steve Salvia. He highlights the importance of ‘doing the right thing’ for those close to you, whether they […]

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