Tag: Income Protection
Case Study – Ward v MetLife
In this legal case, the plaintiff sued his insurer after his group salary continuance claim was discontinued because he was deemed to be no...
Case Study – FOS Determination – Income Protection Offset
This case looks at a dispute between a claimant and their insurer, which was resolved by the Financial Ombudsman Service in June 2014. The...
Case Study – Insurance For Miners
This case study, provided by AMP, looks at some of the issues insurers need to address when considering the insurance cases of mining employees.
At...
Case Study – An Unidentified Claim
In this claims case study, a couple, both medical practitioners, who were referred to the adviser for a review of their insurances discovered they...
Case Study – 30 Year Old Stroke Victim
This claims case study is told from the point of view of the customer, Sam Benjamin. His wife, Erin, suffered a stroke shortly after...
Case Study – My Own Claims Experience (Ben Day)
In this claims case study, an ex-adviser shares his experience of having to make his own insurance claim, and the impact this had on...
Case Study – My Own Claims Experience (Mark McNeany)
In this claims case study, adviser Mark McNeany shares his experience of having to make his own insurance claim, and the impact this had...
Case Study – My First Claim (Craig Ball)
In this claims case study, succession and estate planning specialist, Craig Ball talks about how nervous he was when faced with his first claim,...
Case Study – Insuring Your Friends
In this claims case study, an accident left the client totally disabled. He later died from the condition. The claimant in this case study...
Case Study – Interpreting the Policy Intent (Example 1)
In this claims case study, the adviser was able to negotiate an overturn of the insurer's original decision to decline the claim by looking...