Aviva has released details about forthcoming enhancements to its product and technology solutions for advisers and their clients:
Protectionfirst
Effective from next week (25 September), Aviva has updated its Protectionfirst product range, with the insurer advising the key changes offer ‘…increased access to critical illness benefits and greater product flexibility’, including:
- Enhanced Flexible Recovery Money options which enable premiums to be split at benefit level so that life cover can be set up as a stepped premium while the flexible recovery money (critical illness and /or TPD) component can be a level structure (or vice versa) within the same bundled package
- Full critical illness benefits can now be paid for some degenerative conditions such as Multiple Sclerosis, Parkinson’s Disease and Muscular Dystrophy, based on a diagnosis definition rather than a ‘severity of condition’ definition
- Disability definition has been expanded for income protection to include duties, hours and/or income based assessment at claim time, making it easier to satisfy the definition and meet expectations of the client at claim time
Russell Hannah, National Distribution Development Manager - Protection for Aviva, says the changes are all designed to make Aviva’s insurance more flexible and better suited to clients’ needs: “At Aviva we pride ourselves on our ‘delivery of promise’ when it comes to claim time. These enhancements will improve our ability to meet that promise.”
Aviva also notes it has made some premium adjustments, both reductions and increases, across lump sum and income protection products respectively.
Riskfirst
Aviva’s online technology platform, Riskfirst, is being updated to coincide with the release of the Protectionfirst product enhancements, with key changes including:
- Introduction of Riskfirst ‘mylink’
- Non-sequential data entry
- Intuitive trigger points
- Transposing enhancements
Further details regarding riskfirst mylink and other enhancements will be revealed next week, in what Aviva promises will be a ‘quantum leap’ in online underwriting technology.
The enhancements to both the Protectionfirst and Riskfirst services will take effect from 25 September 2009.
