The ability for members to access online underwriting was a key factor in helping MetLife retain its mandate with national superannuation fund, Prime Super.
Prime Super CEO, Lachlan Baird, said “The insurance tenders we received were all very competitive, however it was MetLife’s competitive insurance scales combined with their understanding of our members’ needs, their technology offering and their commitment to member education that really impressed us.”
Specifically addressing MetLife’s technology offering, Mr Baird emphasised that an important element of MetLife’s offering is their ability to provide Prime Super members with an online customer toolkit, which includes online underwriting:
… we are always looking for ways to make it easier for our members to do business with us
“This was really important to us because we are always looking for ways to make it easier for our members to do business with us. We believe that online underwriting will provide members with an easy to use, streamlined application process,” said Mr Baird.
