Category | Claims


APRA Says Claims Data Will Be Made Public

APRA has released an update on its claims data collection project stating it has collected the first batch of data and was likely to publish it in both aggregate and per insurer form. (more…)

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2 · July 25, 2017 in Claims, Compliance & Regulation  

MLC Life Launches Group Life Platform

MLC Life Insurance has continued its rollout of new life insurance related technology with the launch of a group insurance digital platform for superannuation funds. (more…)

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0 · July 25, 2017 in Claims, Company News, Superannuation, Technology  

Doctors Call for Tightening on Provision of Medical Records

The Royal Australian College of General Practitioners has called for a tightening of the patient records its GP members provide to life insurers. (more…)

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14 · July 21, 2017 in Claims, General, Underwriting  

ASIC Claims Some Insurers Were Aware of Churning

ASIC has admitted that some life insurance companies are aware of which advisers have been churning despite the latter not taking any action on the matter. (more…)

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9 · July 4, 2017 in Claims, Remuneration  

MLC Appoints New Head of Claims

MLC Life Insurance has appointed the Chief Executive Office of AIA New Zealand, Natalie Cameron, as its new Chief Claims Officer. (more…)

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0 · June 20, 2017 in Appointments, Claims, Company News  

Annual Life Insurance Claims Pass $9 Billion for First Time

The life insurance sector has continued to reach record levels of claims being paid with new data revealing claims payments during 2016 passed the $9 billion mark for the first time. (more…)

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7 · June 6, 2017 in Claims, Products  

ASIC Releases Commission and Clawback Instrument

ASIC has released the regulatory instrument which will set the commission caps and claw-back arrangements under the Life Insurance Framework (LIF) reforms. (more…)

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0 · June 5, 2017 in Claims, Compliance & Regulation, Products, Remuneration  

MLC Launches New Claims Technology Platform

MLC Life Insurance has launched a new cloud-based automated claims processing solution. (more…)

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0 · May 30, 2017 in Claims  

Claim Time – Advisers Seek Greater Clarity

Advisers have delivered a clear verdict in responding to our latest poll question on whether there needs to be more clarity around the respective roles of advisers and insurers at claim time. (more…)

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3 · May 23, 2017 in Claims, Polls  

Genetic Testing Looms as Emerging Risk to Insurance Models

Genetic tests are unlikely to create problems for life insurers for the immediate future as they are not entirely reliable at present and may be challenged in court by policy holders. (more…)

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0 · May 23, 2017 in Claims, Products, Technology