Category: Claims

Most Advisers Resigned to Charge for Claims if Risk Commissions Banned

Vote Now!

Our latest poll results show that most advisers believe they will be forced to charge for their services at claim time if risk commissions are banned.

Read More »

Advisers to Charge for Claims Servicing?

Vote Now!

As we await the outcome of the closest federal election in recent history, we look ahead to one of the areas that would be impacted if risk commissions are banned.

Our latest poll question is:

Read More »

CommInsure Lump Sum IP Claims

CommInsure has reported two recent claims cases which have taken advantage of the lump sum benefit payment option within its income protection product.

Read More »

Banning Risk Commissions in Super - Impact on Premiums

Vote Now!

What will be the impact on insurance premiums if risk commissions in superannuation are banned?

Read More »

risk store Releases 2009 Industry Claims Data

A slight decline in term insurance claims paid last year has been mostly offset by higher claim benefits paid across TPD, trauma and income protection insurance, according to the risk store’s 2009 industry claims data.

Read More »

‘What if it was me?’ Test for Advisers

Advisers should be asking themselves ”What if it was me?”, when it comes to putting in the extra yard for clients at claim time, according to leading Adelaide adviser, Mark Thompson.

Read More »

MLC Online Service Upgrade

MLC has released a new version of its Group Insurance online management tools, its second major upgrade in the last few years.

Intended to provide advisers, scheme administrators and plan members with faster service and easy access to all policy information, the updated system offers:

Read More »

Good News Claims Story

Zurich’s latest Risk Pulse publication has reported a positive story about a claimant who experienced an extensive breast cancer treatment program before realising she was covered under an almost-forgotten trauma insurance policy.  This story has found its way onto the public radio waves.

Read More »

New AIA Claims Tracking Service

AIA Australia (AIA) has announced the launch of a new online Claims Tracking tool, intended to enhance the claims experience for advisers and their clients.

Read More »

Largest Ever Claims Experience Study

IFSA and KPMG Actuaries have released the results of the largest ever investigation into life insurance claims experience, with the results confirming established rating factors.

Read More »