Category: Claims

AMP - No Pre-existing Conditions Restrictions for Current Clients

AMP has highlighted that enhancements released in its latest risk products upgrade will be passed back to its existing policy holders with no accompanying pre-existing conditions clause.

This initiative appears to be exclusive to AMP, and has been used by the insurer to emphasise the additional value of the product enhancements it has made in this update, which takes effect this month.

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Life Company Claims Ratings to be Included in New Adviser Research

The risk store and IRESS have announced the latest Xplan Risk Researcher software version will, for the first time, include a claims management rating for advisers.

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Technology Could Transform Claims Processes

Life insurance claims processes could be transformed if insurers invest more in technology, according to a report from the UK.

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Large Jump in Claims Paid

The risk store has released its 2010 industry claims summary, revealing a significant increase in claims paid across the four key product categories.

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risk store’s C-MAP Gaining Traction

The risk store’s new Claims Management Analysis Programme (C-MAP) initiative is gaining traction in the market, with the company reporting another two life insurers have signed up to the programme.

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Do’s and Don’t’s for Advisers at Claim Time

Financial advisers must learn the right things to say to their clients at claim time and how to say them, according to a leading grief and trauma specialist.

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Most Advisers Resigned to Charge for Claims if Risk Commissions Banned

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Our latest poll results show that most advisers believe they will be forced to charge for their services at claim time if risk commissions are banned.

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Advisers to Charge for Claims Servicing?

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As we await the outcome of the closest federal election in recent history, we look ahead to one of the areas that would be impacted if risk commissions are banned.

Our latest poll question is:

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CommInsure Lump Sum IP Claims

CommInsure has reported two recent claims cases which have taken advantage of the lump sum benefit payment option within its income protection product.

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Banning Risk Commissions in Super - Impact on Premiums

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What will be the impact on insurance premiums if risk commissions in superannuation are banned?

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