Advisers have given the strongest possible message to insurance companies that access to more claims information will add value to their business and their client relationships.
Category: Claims
Latest Poll - The Value of More Claims Information
July 7, 2009 – 10:08 pm
The release of the risk store’s 2008 industry claims statistics forms the basis of our latest riskinfo poll.
We want to know whether your client engagement would be enhanced if you were able to access more information from the life companies that highlights the nature and extent of claims paid to Australians.
$3 Billion Claims Paid in 2008 - risk store
July 6, 2009 – 4:22 pm
Over $3 billion was paid to Australians in 2008 as a result of claims on retail life insurance policies, according to the risk store.
Following last week’s initial announcement on the risk store’s 2008 retail life risk industry claims statistics (see previous story - Claims Numbers Up in 2008), the firm has released further details, headlining with the $3 billion claims pay-out figure.
Claims Numbers Up in 2008 - risk store
July 1, 2009 – 12:01 pm
The risk store is set to release its 2008 Claims report for the risk insurance industry, in which it documents a significant rise in the number and value of claims that have been paid, particularly for certain categories.
AXA Claims Results - 2008
June 16, 2009 – 5:43 pm
AXA Australia (AXA) has announced it paid out $353.8 million on individual and group insurance claims for the year to 31 December 2008.
In the company’s latest Risk Rap bulletin for advisers, AXA reports that the $353.8 million represents an increase in claims payments of almost $17 million over the previous year.
Trauma Claims Seminar
June 15, 2009 – 9:31 am
Independent consulting firm, G&T Risk Management, is to conduct a training seminar on the issues surrounding trauma insurance claims management in Australia.
BMI Study - Even Moderate Obesity Takes Years off Life Expectancy
April 9, 2009 – 10:43 am
Advisers may want to share with their clients and their families the main findings of a global body mass index (BMI) study, which found conclusive evidence that being overweight can take years off a person’s life.
Two of the key findings in the report, published in the British journal, The Lancet, were:
AIG Life - Services Update
April 3, 2009 – 5:23 pm
New Automatic Notification System
AIG Life has released a new automated email notification system to assist advisers when their clients are impacted during billing cycles.
The system has been trialled in a pilot program earlier this year and has now been released for access by all advisers.
Insurance Becoming Key Differentiator in Employer Super
March 24, 2009 – 9:06 pm
A survey conducted by ING Australia reports a growing trend that elevates the importance of risk insurance services as a key product differentiator in employer superannuation products.
IFSA Releases Results of Claims Experience Investigation
March 17, 2009 – 12:00 pm
IFSA has released details of the first life insurance industry claims experience investigation for ten years.
The investigation focused on assessing the claims experience for individual policies for Death, TPD and Trauma insurance across Australia’s life insurance industry.
