TAL has won the Platinum Award for the 2018 AFA/Strategic Insight Life Company of the Year.
Presented at a gala event in Sydney on Thursday, this is the second consecutive year and fifth time overall that TAL has beaten its life company rivals to win this prestigious award.
The three other finalists in the big award for the evening were: AIA Australia, OnePath and Zurich.
Now in their 13th year, these awards represent the ‘gold standard’ when it comes to objectively benchmarking the annual performance of the country’s life insurance firms, where the companies are assessed by Strategic Insight against key benchmarks including:
- Financial Strength and Sustainability
- Market Sales Growth
- Premium Rates
- Premium Rates Volatility
- Relative Quality of Terms and Conditions
- Service Quality
Zurich was singled out as the winner of the overall Service Quality Award, where the other finalists in that category – all of which are stand-alone insurers, were: AIA Australia, MLC Life Insurance and TAL.
Product and innovation awards were shared between a number of providers, while the valued Client Service Team Awards went to:
Underwriting Team of the Year
- Winner: BT Financial Group
- Finalists: ClearView, OnePath
Claims Team of the Year
- Winner: OnePath
- Finalists: Zurich, MLC Life Insurance
BDM/Business Support Team of the Year
- Winner: Zurich
- Finalists: ClearView/BT Financial Group
The life company product awards went to:
Term/TPD Product Award
- Winner: AIA Australia
- Finalists: MLC Life Insurance, TAL, OnePath
Trauma Product Award
- Winner: BT Financial Group
- Finalists: TAL, MLC Life Insurance
Income Protection Product Award
- Winner: MLC Life Insurance
- Finalists: TAL, CommInsure
Asteron Life won the Risk Product Innovation Award for its “The Sophisticated Adviser” Education program.
AFA CEO, Philip Kewin, said, “We believe it is important to recognise those financial organisations who are delivering outstanding products and services to financial advisers and their clients and congratulate all of our 2018 winners and finalists. These are the companies that are demonstrating a genuine commitment to innovating and improving their offer so that Australians are better protected and invested.”
Previous Life Company of the Year Platinum Award Winners have been:
2017: TAL
2016: BT Financial Group
2015: BT Financial Group
2014: TAL
2013: CommInsure
2012: TAL
2011: TAL
2010: TOWER/CommInsure (Joint winners)
2009: CommInsure
2008: Asteron/Aviva (Joint winners)
2007: CommInsure
2006: AXA
I trust TAL has not forgotten how they got these honours ?? Who achieved these awards for you ?? Your not a bank so no over the counter business coming in !! Step up with Zurich and MLC and fight for us like we have done to lift your image in all this LIF rubbish
A disgruntled adviser
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