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Zurich Launches Automatic Risk Data Feeds

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Zurich has announced the launch of risk data feeds into XPLAN, in a bid to boost adviser efficiency ahead of the Future of Financial Advice (FoFA) reforms. Advisers using XPLAN can now receive automatic risk...

ASIC Calls AAA Compliance ‘Appalling’

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ASIC has released more details behind its decision to cancel the licence of national dealer group, AAA Financial Intelligence and AAA Shares (AAA).  Following an extended period of surveillance, ASIC found the licensee had demonstrated...

FOS Issues Warning on Insurance for Self-Employed

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The Financial Ombudsman Service (FOS) has identified insurance for self-employed people as an emerging issue in its 2011-12 Annual Review. Complaints about the service provided - especially about delays in claim handling - were also...

Enforceable Undertaking for CFP

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Commonwealth Financial Planning (CFP) has agreed to conduct a comprehensive review of its risk management framework following an investigation into the actions of some of the group's financial advisers. Under the terms of the Enforceable...

Technology Could Transform Claims Processes

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Life insurance claims processes could be transformed if insurers invest more in technology, according to a report from the UK. The report, which drew on evidence from 119 insurance companies across 23 countries, contends that the...

Dealer Groups Encouraged to Increase Supervision of Advisers

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The Australian Securities and Investment Commission (ASIC) has issued a warning to dealer groups that they need to monitor their advisers more closely to help weed out 'bad apples'. The recommendation is part of ASIC's...

Consumers in the Dark Over Compensation

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Australian consumers have little knowledge of the compensation avenues open to them following financial services misconduct and have little faith in financial advisers and regulators, according to a study by the Australian Securities and...

Strong Trend Towards Asset Based Fees – Latest Study

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In a timely survey released this week, it has been reported that asset based fee for service is the fastest growing form of adviser remuneration. In its findings, The Investment Trends 2009 Planner Business Model Report...

MetLife Response to Victorian Bushfire Tragedy

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Further to our earlier summary of the response from the financial services industry to the Victorian Bushfire Tragedy, the initial response from MetLife is set out below:  Commitment to match all staff donations dollar for dollar Commitment...