{"id":26635,"date":"2014-06-30T09:33:40","date_gmt":"2014-06-29T23:33:40","guid":{"rendered":"https:\/\/riskinfo.com.au\/news\/?p=26635"},"modified":"2014-07-15T20:14:57","modified_gmt":"2014-07-15T10:14:57","slug":"cfpl-scandal-a-lesson-for-entire-industry","status":"publish","type":"post","link":"https:\/\/riskinfo.com.au\/news\/2014\/06\/30\/cfpl-scandal-a-lesson-for-entire-industry\/","title":{"rendered":"CFPL Scandal a Lesson for Entire Industry"},"content":{"rendered":"<p><span style=\"line-height: 1.5em\">The Commonwealth Financial Planning (CFPL) scandal which led to a Senate inquiry into the actions of the licensee and the Australian Securities and Investments Commission (ASIC) should stand as a lesson for the entire financial services sector, according to Senator <strong>Mark Bishop<\/strong>.<\/span><\/p>\n<p><!--more-->Senator Bishop is the chair of the Senate Economics References Committee (SERC), which conducted a review of the performance of ASIC in relation to the actions of CFPL between 2006 and 2010. The SERC handed down its report last week, calling for a Royal Commission to further examine the matter.<\/p>\n<h6>&#8230;the evidence the committee has received is so shocking&#8230;<\/h6>\n<p>\u201cThis is not a recommendation that the committee has made lightly, but the evidence the committee has received is so shocking and the credibility of both ASIC and the CBA is so compromised that a Royal Commission really is warranted,\u201d said Senator Bishop.<\/p>\n<p>\u201cThe CFPL scandal needs to stand as a lesson for the entire financial services sector. Firms need to know that they cannot turn a blind eye to rogue employees who do whatever it takes to make profits at the expense of vulnerable investors.\u201d<\/p>\n<p>The report delivered 61 recommendations, generally aimed at enabling ASIC to fulfil its responsibilities and obligations more effectively, and to promote greater confidence in the regulator. To read a summary of the SERC report, <a href=\"https:\/\/riskinfo.com.au\/news\/2014\/06\/30\/senate-report-recommends-higher-advice-education-standards\/\">click here<\/a>.<\/p>\n<figure id=\"attachment_25689\" aria-describedby=\"caption-attachment-25689\" style=\"width: 150px\" class=\"wp-caption alignright\"><a href=\"https:\/\/riskinfo.com.au\/news\/files\/2014\/03\/Greg-Medcraft-2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-25689 \" alt=\"ASIC Chairman, Greg Medcraft\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2014\/03\/Greg-Medcraft-2.jpg\" width=\"150\" height=\"180\" \/><\/a><figcaption id=\"caption-attachment-25689\" class=\"wp-caption-text\">ASIC Chairman, Greg Medcraft<\/figcaption><\/figure>\n<p>Responding to the report, ASIC Chairman, <strong>Greg Medcraft<\/strong>, said the regulator would not comment on the policy recommendations, which are directed to the Government, but had taken the inquiry very seriously.<\/p>\n<p>However, Mr Medcraft noted that some of the recommendations relating to ASIC\u2019s procedures had already been addressed, including:<\/p>\n<ul>\n<li>The way ASIC handles whistleblowers<\/li>\n<li>The increased transparency of ASIC\u2019s processes<\/li>\n<li>The way ASIC monitors enforceable undertakings<\/li>\n<\/ul>\n<p>\u201cWe also note that some recommendations \u2013 such as registration of financial advisers, raising adviser standards, higher penalties and a user pays funding model \u2013 are issues ASIC has suggested in its submission to the Financial System Inquiry,\u201d Mr Medcraft said.<\/p>\n<p>\u201cASIC will continue to do the best job we can with the resources we have. And we will achieve this through our excellent staff \u2013 the men and women who work here for good reason, and that is because they believe in the public interest,\u201d he added.<\/p>\n<h6>We deeply regret that some of our financial advisers did not provide quality advice to customers<\/h6>\n<p>The Commonwealth Bank Group (CBA) also acknowledged the release of the report, reiterating its apology for the past events occurring within CFPL and Financial Wisdom (FWL).<\/p>\n<p>\u2018We deeply regret that some of our financial advisers did not provide quality advice to customers, some of whom had trusted and banked with us for decades. We have no tolerance for behaviour that prejudices the financial wellbeing of our customers,\u2019 the CBA said in a statement issued on 26 June.<\/p>\n<p>\u2018Our primary focus has been putting our customers into the position they would have been in had they received appropriate advice. We acknowledge that for some customers this took time. In addition to looking after our customers we have been transforming the business to ensure these issues do not re-occur.\u2019<\/p>\n<p>CBA said that CFPL was now a \u2018significantly transformed business\u2019, having undergone structural, cultural and management changes. The group refuted Senator Bishop\u2019s assertions that CBA\u2019s credibility was so compromised that a Royal Commission into the scandal was warranted.<\/p>\n<p>\u2018The Group takes very seriously the past events in CFP and FWL. The Group has worked openly and transparently with the Senate Committee and ASIC throughout the inquiry,\u2019 the CBA said.<\/p>\n<figure id=\"attachment_25700\" aria-describedby=\"caption-attachment-25700\" style=\"width: 150px\" class=\"wp-caption alignright\"><a href=\"https:\/\/riskinfo.com.au\/news\/files\/2014\/03\/Brad-Fox-B-21.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-25700\" alt=\"AFA CEO, Brad Fox\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2014\/03\/Brad-Fox-B-21.jpg\" width=\"150\" height=\"180\" \/><\/a><figcaption id=\"caption-attachment-25700\" class=\"wp-caption-text\">AFA CEO, Brad Fox<\/figcaption><\/figure>\n<p>Association of Financial Advisers (AFA) CEO, <strong>Brad Fox<\/strong>, said the Association condemned the inappropriate advice behaviours identified in the report.<\/p>\n<p>\u201cThe trust of consumers has been breached and that is simply not good enough,\u201d Mr Fox said. \u201cSome of the recommendations in the report are consistent with our views on what is required to further the evolution of financial advice into a trusted profession.\u201d<\/p>\n<p>Mr Fox said the advice market must treat the release of the report as a pivot point from which to rebuild consumer trust in financial advice.<\/p>\n<p>&#8220;Thankfully, over the past five years significant momentum has been built toward professionalism in advice. This must continue so we never see these types of issues arise again.\u201d<\/p>\n<p>He said the Association would consider the detail contained in the report and subsequent recommendations to assess whether or not they are likely to be effective in stamping out inappropriate systemic behaviours.<\/p>\n<p>\u201cWhat is most important is that we move forward with even more vigour towards building a universal culture of professionalism that earns the respect of the community,\u201d Mr Fox concluded.<\/p>\n<figure id=\"attachment_25053\" aria-describedby=\"caption-attachment-25053\" style=\"width: 150px\" class=\"wp-caption alignright\"><a href=\"https:\/\/riskinfo.com.au\/news\/files\/2014\/02\/Mark-Rantall-24.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-25053\" alt=\"Mark Rantall, FPA CEO\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2014\/02\/Mark-Rantall-24.jpg\" width=\"150\" height=\"180\" \/><\/a><figcaption id=\"caption-attachment-25053\" class=\"wp-caption-text\">Mark Rantall, FPA CEO<\/figcaption><\/figure>\n<p>The Financial Planning Association (FPA) said the report further underscored the need for an efficient co-regulatory model with approved professional bodies handed greater powers of monitoring and supervision of all financial planners\/advisers.<\/p>\n<p>\u201cThe evolution of fnancial planning as a respected profession is critical in providing a consumer-centric approach to reforms befitting our professional members,\u201d said FPA CEO, <strong>Mark Rantall<\/strong>.<\/p>\n<p>Mr Rantall said the SERC had unanimously accepted all of the recommendations contained in the FPA\u2019s 10 point plan (see: <a href=\"https:\/\/riskinfo.com.au\/news\/2014\/05\/26\/fpa-releases-10-point-plan-for-future-advice-framework\/\">FPA Releases 10-Point for Future Advice Framework<\/a>).<\/p>\n<p><span style=\"font-size: 14px;line-height: 1.5em\">\u201cWe are pleased that the inquiry has included all of the FPA\u2019s recommendations in their final report,\u201d he said. \u201cThe FPA is committed to stamping out inappropriate advice outcomes rooted in complex product distribution and conflicted remuneration practices, while offering viable solutions based on what is right about appropriate financial planning.<\/span><\/p>\n<p>\u201cIn terms of education, the heart of our published 10-point plan is to phase in appropriate degree qualifications for new financial planners over five years together with membership of approved professional associations with approved codes of professional conduct. We are pleased that the committee has seen fit to adopt this recommendation.<\/p>\n<p>\u201cThe days of completing a $2,000 two week course to be licensed to provide personal financial planning advice should be long gone,\u201d Mr Rantall said.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Commonwealth Financial Planning (CFPL) scandal which led to a Senate inquiry into the actions of the licensee and the Australian Securities and Investments Commission (ASIC) should stand as a lesson for the entire financial services sector, according to Senator Mark Bishop.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[282,48,8,6],"tags":[],"class_list":{"0":"post-26635","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-associations","7":"category-company-news","8":"category-compliance-regulation","9":"category-dealer-groups"},"_links":{"self":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/26635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/comments?post=26635"}],"version-history":[{"count":0,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/26635\/revisions"}],"wp:attachment":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media?parent=26635"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/categories?post=26635"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/tags?post=26635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}