However, the media was critical of the way the CBA made the announcement, avoiding any mention of the bank\u2019s Open Advice Review compensation program in its press release and shareholder presentation. When the press conference was opened to questions, journalists challenged CBA CEO, Ian Narev<\/strong>, about whether he believed the bank had done enough to compensate those impacted by poor advice.<\/p>\n Mr Narev reiterated that the Group\u2019s Open Advice Review would be overseen by an independent financial group (see: CBA Progresses Advice Compensation Measures<\/a>) and that the costs of the program would not be material to the group\u2019s results.<\/p>\n \u201cWe want to get through the review program as quickly as possible, but we also want to ensure this process is done properly and accurately,\u201d Mr Narev said.<\/p>\n Victims of poor advice delivered by the CBA\u2019s financial planning businesses also expressed their disappointment about the result.<\/p>\n Jan Braund<\/strong>, a former client of disgraced adviser, Don Nguyen<\/strong>, told the Sydney Morning Herald she thought the record profit was \u201cobscene\u201d.<\/p>\n \u2018\u2018These are the people who are supposed to look after the little people who collectively made that bank wealthy, they are the ones reaping the rewards and it has taken this amount of time for them to even think of the little people,\u201d Ms Braund said.<\/p>\n![\"CBA](\"https:\/\/riskinfo.com.au\/news\/files\/2014\/08\/Ian-Narev-CBA.jpg\")
<\/a>