{"id":27148,"date":"2014-08-19T21:15:34","date_gmt":"2014-08-19T11:15:34","guid":{"rendered":"https:\/\/riskinfo.com.au\/news\/?p=27148"},"modified":"2022-11-22T15:43:23","modified_gmt":"2022-11-22T05:43:23","slug":"five-tips-to-counter-the-virtual-adviser","status":"publish","type":"post","link":"https:\/\/riskinfo.com.au\/news\/2014\/08\/19\/five-tips-to-counter-the-virtual-adviser\/","title":{"rendered":"Five Tips to Counter the Virtual Adviser"},"content":{"rendered":"<p><a href=\"http:\/\/www.businesshealth.com.au\/content\/\" target=\"_blank\" rel=\"noopener\">Business Health<\/a> has sent a potentially important message to advisers about how they can maintain their relevance and compete against the emerging reality of &#8216;virtual&#8217; financial advice.<\/p>\n<p><!--more-->In its <a href=\"http:\/\/us6.campaign-archive1.com\/?u=70ded20811699c67c35a38cab&amp;id=fc94938497&amp;e=d5e1a957d0\" target=\"_blank\" rel=\"noopener\">August newsletter<\/a>, the firm has alerted Australian advisers to new offers in the US market, where it also consults, that automate financial advice and deliver it within an online environment.<\/p>\n<p>Termed the &#8216;Robo Adviser&#8217; by US media, this emerging service seeks to differentiate itself and add value to prospective customers by automating the traditional advice process and delivering an equivalent outcome for a fraction of the price.<\/p>\n<blockquote><p>&#8230;this emerging service seeks to differentiate itself and add value to prospective customers by automating the traditional advice process<\/p><\/blockquote>\n<p>Business Health cites two such services, with the catchy names of &#8216;<a href=\"https:\/\/www.wealthfront.com\/\" target=\"_blank\" rel=\"noopener\">Wealthfront<\/a>&#8216; and &#8216;<a href=\"https:\/\/www.betterment.com\/\" target=\"_blank\" rel=\"noopener\">Betterment<\/a>&#8216;, both of which seek to deliver ground-breaking, virtual financial advice.<\/p>\n<p>Assessing these offers, Business Health has determined these services offer a complete automation of the financial advice process, including:<\/p>\n<ul>\n<li>Initial marketing<\/li>\n<li>DIY calculators<\/li>\n<li>Risk profiling<\/li>\n<li>Fully compliant SOA\/plan preparation<\/li>\n<li>Implementation of the recommendations<\/li>\n<li>Ongoing monitoring<\/li>\n<\/ul>\n<p>The emergence of these virtual advice offers brings into sharp focus the question of how financial advisers deliver value. To assist in clarifying how &#8216;real&#8217; advisers can continue to differentiate their value proposition in an ever-changing world, Business Health has documented its five tips to competing with &#8216;Robo Adviser&#8217;:<\/p>\n<ol>\n<li>Don&#8217;t compete on price, but rather the value you deliver<\/li>\n<li>Communicate proactively, meaningfully, frequently and personally<\/li>\n<li>Review your Client Value Proposition in the light of the &#8216;new world&#8217;<\/li>\n<li>Continually reinforce your CVP with clients, staff and centres of influence &#8211; be able to confidently and clearly articulate why spending more with you represents far greater value<\/li>\n<li>Ensure you&#8217;re taking full advantage of the opportunities technology offers<\/li>\n<\/ol>\n<p>Business Health cautions advisers on this final point by stressing that use of technology within an advice business requires both expertise and commitment.<\/p>\n<p>Advisers can <a href=\"http:\/\/us6.campaign-archive1.com\/?u=70ded20811699c67c35a38cab&amp;id=fc94938497&amp;e=d5e1a957d0\" target=\"_blank\" rel=\"noopener\">click here<\/a> to access Business Health&#8217;s August newsletter, which contains more observations about &#8216;Robo Adviser&#8217; and other current industry issues&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Business Health has sent a potentially important message to advisers about how they can maintain their relevance and compete against the emerging reality of &#8216;virtual&#8217; financial advice.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-27148","post","type-post","status-publish","format-standard","category-general"],"_links":{"self":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/27148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/comments?post=27148"}],"version-history":[{"count":0,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/27148\/revisions"}],"wp:attachment":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media?parent=27148"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/categories?post=27148"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/tags?post=27148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}