{"id":34200,"date":"2016-08-16T21:03:05","date_gmt":"2016-08-16T11:03:05","guid":{"rendered":"https:\/\/riskinfo.com.au\/news\/?p=34200"},"modified":"2016-08-17T07:00:22","modified_gmt":"2016-08-16T21:00:22","slug":"adviser-value-does-not-need-to-appeal-to-all","status":"publish","type":"post","link":"https:\/\/riskinfo.com.au\/news\/2016\/08\/16\/adviser-value-does-not-need-to-appeal-to-all\/","title":{"rendered":"Adviser Value Does Not Need to Appeal to All"},"content":{"rendered":"<p>Financial advisers are likely to be the best advice practitioners for a certain group of people, and the worst for another group of people, and need to develop a value proposition that attracts the right group and repels the other.<!--more--><\/p>\n<figure id=\"attachment_34202\" aria-describedby=\"caption-attachment-34202\" style=\"width: 159px\" class=\"wp-caption alignright\"><a href=\"https:\/\/riskinfo.com.au\/news\/files\/2016\/08\/doug_towill-cropped.jpg\" rel=\"attachment wp-att-34202\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-34202\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2016\/08\/doug_towill-cropped.jpg\" alt=\"CI Investments, Senior Vice-President of Strategic Business Development, Doug Towill\" width=\"159\" height=\"181\" \/><\/a><figcaption id=\"caption-attachment-34202\" class=\"wp-caption-text\">CI Investments, Senior Vice-President of Strategic Business Development, Doug Towill<\/figcaption><\/figure>\n<p>This proposition must go beyond a logo, the adviser\u2019s personality and products claims CI Investments Senior Vice-President of Strategic Business Development, <strong>Doug Towill<\/strong>, who stated each adviser has a value proposition but has to test it to ensure it is correct for themselves, their business and their clients.<\/p>\n<p>Towill made the statements at the recent MDRT Annual Conference in Vancouver where he said that while advisers are humans and can\u2019t be marketed as a commodity or product they were a business that occupied some space in the minds of consumers.<\/p>\n<p>\u201cAs businesses we need to take specific, positive actions to build a brand and to build messages that go out to our clients, our prospects, and the world at large\u2014messages that are declarative and tell people what we do, tell people how we are different, and help people make the right decision as to whether we are the right advisor for them,\u201d Towill said.<\/p>\n<p>He added that every adviser already has a brand that is comprised of everything they have said and done since starting as an advice practitioner but was it the right or most productive or most effective brand for that adviser?<\/p>\n<p>According to Towill, many advisers mistake a brand for a logo and he said for large corporates with established brands the logo was not the totality of the brand but rather they had developed their brands and the consumer\u2019s understanding of their brand.<\/p>\n<p>\u201cThe question for us is\u2026how do we get our clients to be so vested in us as their preferred adviser that they don\u2019t look for anyone else? How do we make sure that they consider us their trusted partner on their financial journey,\u201d Towill said.<\/p>\n<h6>&#8220;&#8230;how do we get our clients to be so vested in us as their preferred adviser that they don\u2019t look for anyone else?&#8221;<\/h6>\n<p>He also stated that while an adviser may create a brand for themselves it was actually defined by the gut feeling of the individual clients of the adviser.<\/p>\n<p>\u201cIt\u2019s a gut feeling because we, as people, are emotional, intuitive, non-rational basket cases who want to rely on our overall feelings about somebody, not just on our logical feelings about them,\u201d Towill said, adding, \u201cThis is the way I like to look at your brand: It\u2019s not what you say it is, it\u2019s what they say it is.\u201d<\/p>\n<p>\u201cAll the clients, prospects, and just the general public out there\u2014are the ones who will really determine what your brand is. They will hear your messages, filter them, and determine your brand in the marketplace,\u201d he said.<\/p>\n<p>\u201cAlthough we need to spend time building our brand, it\u2019s not all about us, it\u2019s not about you, it\u2019s not about the adviser, but it\u2019s about the clients and their stories. And we need to be ready to listen, to really listen, to them.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Financial advisers are likely to be the best advice practitioners for a certain group of people, and the worst for another group of people, and need to develop a value proposition that attracts the right group and repels the other.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[241,3,6831],"tags":[],"class_list":["post-34200","post","type-post","status-publish","format-standard","category-conferences-and-events","category-general","category-practice-marketing"],"_links":{"self":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/34200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/comments?post=34200"}],"version-history":[{"count":0,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/34200\/revisions"}],"wp:attachment":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media?parent=34200"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/categories?post=34200"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/tags?post=34200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}