{"id":36330,"date":"2017-03-09T21:39:00","date_gmt":"2017-03-09T10:39:00","guid":{"rendered":"https:\/\/riskinfo.com.au\/news\/?p=36330"},"modified":"2017-03-11T10:29:40","modified_gmt":"2017-03-10T23:29:40","slug":"btfg-wins-back-to-back-life-company-of-the-year-awards","status":"publish","type":"post","link":"https:\/\/riskinfo.com.au\/news\/2017\/03\/09\/btfg-wins-back-to-back-life-company-of-the-year-awards\/","title":{"rendered":"BTFG Wins Back to Back Life Company of the Year Awards"},"content":{"rendered":"<p>BT Financial Group (BTFG) has been named as the Platinum Winner of the Association of Financial Advisers (AFA)\/ Strategic Insight (SI) Life Company of the Year Awards.<!--more--><\/p>\n<p>The awards, announced in Sydney last night, also saw BTFG named as the winner in the Income Protection and\u00a0<span class=\"fontstyle0\">Claims Team of the Year categories.<\/span><\/p>\n<p>The award is a second and consecutive win for BTFG having also been named as the Platinum winner last year. TAL, MLC, OnePath were named as runners-up in the Platinum Award.<\/p>\n<p>BTFG\u2019s consecutive wins are the only second such occurrence in the 11 year history of the award with TAL winning the award in 2011 and 2012.<\/p>\n<figure id=\"attachment_36003\" aria-describedby=\"caption-attachment-36003\" style=\"width: 150px\" class=\"wp-caption alignright\"><a href=\"https:\/\/riskinfo.com.au\/news\/files\/2017\/02\/Brad-Fox-copy.jpg\" rel=\"attachment wp-att-36003\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-36003\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2017\/02\/Brad-Fox-copy.jpg\" alt=\"AFA CEO, Brad Fox\" width=\"150\" height=\"150\" \/><\/a><figcaption id=\"caption-attachment-36003\" class=\"wp-caption-text\">AFA CEO, Brad Fox<\/figcaption><\/figure>\n<p>\u201cThe AFA\/SI Life Company of the Year Awards are based on independent quantitative research conducted by Strategic Insight, Actuaries and Researchers, resulting from three separate investigations during the year,\u201d AFA Chief Executive, <b>Brad<\/b> <b>Fox<\/b> said.<\/p>\n<p>\u201cEach life insurer is individually assessed on a range of criteria and then measured against other insurers. In 2016, it was BT that once again ranked ahead of its peers,\u201d Fox said.<\/p>\n<p>Strategic Insight, Head of Sales, Marketing and Product Development, <b>Rael<\/b> <b>Solomon<\/b> said, \u201cThe retail life insurance market continues to be driven by a high level of competition between all life companies, resulting in innovation in not only products, but also in the aspects of underwriting, customer service and adviser training.&#8221;<\/p>\n<p>&#8220;Health and wellness has become a major theme and is already playing a part in the benchmarking which Strategic Insight applies to providers and their products,&#8221; Solomon said.<\/p>\n<figure id=\"attachment_32313\" aria-describedby=\"caption-attachment-32313\" style=\"width: 150px\" class=\"wp-caption alignleft\"><a href=\"https:\/\/riskinfo.com.au\/news\/files\/2016\/02\/Scott-Moffitt-2.jpg\" rel=\"attachment wp-att-32313\"><img loading=\"lazy\" decoding=\"async\" class=\"size-thumbnail wp-image-32313\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2016\/02\/Scott-Moffitt-2-150x150.jpg\" alt=\"BTFG, Head of Life Operations, Scott Moffitt\" width=\"150\" height=\"150\" \/><\/a><figcaption id=\"caption-attachment-32313\" class=\"wp-caption-text\">BTFG, Head of Life Operations, Scott Moffitt<\/figcaption><\/figure>\n<p>BTFG, Head of Life Operations, <strong>Scott Moffitt<\/strong> said the awards recognised t<span class=\"fontstyle0\">he life insurance team\u2019s efforts to be the market leader<\/span>\u00a0in customer service and product innovation.<\/p>\n<p><span class=\"fontstyle0\">\u201cThe three awards that BT collected together reinforce our longstanding dedication to giving quality service to our customers, particularly at claim time when it matters most, as well as our drive to bring to market the best products,&#8221; Moffitt said.<\/span><\/p>\n<p>While the awards cover risk, investment bond and annuity and income stream products they also include service awards in the areas of underwriting, claims and business support services.<\/p>\n<p>These awards are determined exclusively from adviser feedback collected from an extensive joint AFA and riskinfo database, which is then analysed by the Beddoes Institute.<\/p>\n<p>Of these awards BTFG won the Claims Team of the Year award while Zurich won the Underwriting and New Business Team of the Year, and BDM\/Business Support Services Team of the Year awards.<\/p>\n<p>In total, 13 awards were presented at the black tie event, including the client service team awards.<\/p>\n<p><b><u>Product Awards<\/u><\/b><\/p>\n<p><b>Platinum Award \u2013 2016 Life Company of the Year<\/b><br \/>\nWinner: BT Financial Group<br \/>\nFinalists: TAL, MLC, OnePath<\/p>\n<p><b>Service Quality Award<\/b><br \/>\nWinner: TAL<br \/>\nFinalists: Zurich, AIA Australia, BT Financial Group<\/p>\n<p><b>Term\/TPD Award<\/b><br \/>\nWinner: OnePath \u2013 OneCare Life Cover Plan<br \/>\nFinalists: AMP Elevate \u2013 Life Insurance Plan, Asteron \u2013 Life Cover Plan<\/p>\n<p><b>Trauma Award<\/b><br \/>\nWinner: OnePath \u2013 Trauma Premier Plan<br \/>\nFinalists: TAL \u2013 Critical Illness Premier Plan, CommInsure \u2013 Total Care Trauma Plan, AMP Financial Services \u2013 Trauma Optimum Plan<\/p>\n<p><b>Income Protection Award<\/b><br \/>\nWinner: BT \u2013 Income Protection Plus Plan<br \/>\nFinalists: AMP Elevate \u2013 Income Insurance Premier Plan, TAL &#8211; Income Protection Premier Plan<\/p>\n<p><b>Risk Product Innovation Award<\/b><br \/>\nWinner: CommInsure \u2013 Back to Wellness Program<br \/>\nFinalists: AIA Adviser Logic, Zurich Curriculum for Adviser Training<\/p>\n<p><b>Investment Bond Award<\/b><br \/>\nWinner: CommInsure<br \/>\nFinalists: IOOF, Australian Unity<\/p>\n<p><b>Overall Annuity Provider of the Year<\/b><br \/>\nWinner: Challenger<br \/>\nFinalists: CommInsure<\/p>\n<p><b>Long Term Income Stream Award<\/b><br \/>\nWinner: Challenger<br \/>\nFinalists: CommInsure<\/p>\n<p><b>Annuity &amp; Income Stream Innovation Award<\/b><br \/>\nWinner: Comminsure \u2013 Death Benefit Guarantee<\/p>\n<p><b><u>Client Service Team Awards<\/u><\/b><\/p>\n<p><b>Underwriting and New Business Team of the Year<\/b><br \/>\nWinner: Zurich<br \/>\nFinalists: Asteron Life, BT Financial Group<\/p>\n<p><b>Claims Team of the Year<\/b><br \/>\nWinner: BT Financial Group<br \/>\nFinalists: One Path, Zurich<\/p>\n<p><b>BDM\/Business Support Services Team of the Year<br \/>\n<\/b>Winner: Zurich<br \/>\nFinalists: AMP, TAL<\/p>\n<p>Platinum winners since the inception of this Award have been:<br \/>\n2016: BT Financial Group<br \/>\n2015: BT Financial Group<br \/>\n2014: TAL<br \/>\n2013: CommInsure<br \/>\n2012: TAL<br \/>\n2011: TAL<br \/>\n2010: TOWER\/CommInsure (Joint winners)<br \/>\n2009: CommInsure<br \/>\n2008: Asteron\/Aviva (Joint winners)<br \/>\n2007: CommInsure<br \/>\n2006: AXA<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BT Financial Group (BTFG) has been named as the Platinum Winner of the Association of Financial Advisers (AFA)\/ Strategic Insight (SI) Life Company of the Year Awards.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,241],"tags":[],"class_list":["post-36330","post","type-post","status-publish","format-standard","category-company-news","category-conferences-and-events"],"_links":{"self":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/36330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/comments?post=36330"}],"version-history":[{"count":0,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/36330\/revisions"}],"wp:attachment":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media?parent=36330"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/categories?post=36330"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/tags?post=36330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}