{"id":36428,"date":"2017-03-21T18:51:49","date_gmt":"2017-03-21T07:51:49","guid":{"rendered":"https:\/\/riskinfo.com.au\/news\/?p=36428"},"modified":"2017-03-21T22:25:38","modified_gmt":"2017-03-21T11:25:38","slug":"advisers-can-benefit-from-online-ratings","status":"publish","type":"post","link":"https:\/\/riskinfo.com.au\/news\/2017\/03\/21\/advisers-can-benefit-from-online-ratings\/","title":{"rendered":"Advisers Can Benefit From Online Ratings"},"content":{"rendered":"<p>Financial advisers can push back against rating sites by developing their own online presence and asking clients and peers to provide feedback about the quality of services offered, a financial advice marketing specialist has claimed.<!--more--><\/p>\n<figure id=\"attachment_36431\" aria-describedby=\"caption-attachment-36431\" style=\"width: 150px\" class=\"wp-caption alignright\"><a href=\"https:\/\/riskinfo.com.au\/news\/files\/2017\/03\/Rachel-Staggs.jpg\" rel=\"attachment wp-att-36431\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-36431 size-thumbnail\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2017\/03\/Rachel-Staggs-e1490083465327-150x150.jpg\" alt=\"SRS Consulting and Marketing Managing Director, Rachel Staggs\" width=\"150\" height=\"150\" \/><\/a><figcaption id=\"caption-attachment-36431\" class=\"wp-caption-text\">SRS Consulting and Marketing Managing Director, Rachel Staggs<\/figcaption><\/figure>\n<p><a href=\"http:\/\/srscc.com.au\/\" target=\"_blank\">SRS Coaching and Consulting<\/a> Managing Director,\u00a0<strong>Rachel Staggs<\/strong> said the growth of online review and rating services was likely to continue and advisers should develop their own digital reputation instead of allowing one to be created for them by others.<\/p>\n<p>Staggs said advisers should be asking clients for reviews to build a reputation and presence noting that unless advisers ask for a review, clients were unlikely to leave on or be unaware they could do so. At the same time, advisers should be taking note of reviews and comments clients have made to ensure they reflect the services offered.<\/p>\n<p>Staggs added that\u00a0online reviews and ratings were only a small part of an adviser\u2019s digital reputation and producing content for use on social media, a blog or a website allowed advisers to \u2018own their patch\u2019.<\/p>\n<p>\u201cBy having relevant up to date information, you are beginning to show the world that you are knowledgeable,\u201d Staggs said, adding that advisers should seek comments and feedback whenever publishing new content.<\/p>\n<h6>\u201cWhen you post something, ask for a comment, ask for some feedback &#8211; aim to get some engagement.&#8221;<\/h6>\n<p>\u201cWhen you post something, ask for a comment, ask for some feedback &#8211; aim to get some engagement. If you ask for feedback and each time you get responses it is another way to help develop your digital reputation. It shows people that others do like you and like to communicate with you in a positive manner,\u201d Staggs said.<\/p>\n<p>\u201cI know many advisers are concerned about all these rating platforms and options available to clients, but they shouldn\u2019t be. Rating sites and variations of them are here to stay, and they will evolve. What I would suggest advisers do, though, is take a proactive role in managing their digital reputation rather than shy away from it,\u201d Staggs said.<\/p>\n<p>\u201cDon&#8217;t let the increase in online rating platforms rattle you, instead, accept that they are here to stay and embrace the opportunity to be able to engage with people.\u201d<\/p>\n<p>Staggs will be holding a free webinar titled \u201cHow to Project Your Online Reputation\u201d on 30 March.<a href=\"https:\/\/attendee.gotowebinar.com\/register\/7039788504768176385\" target=\"_blank\"> Click here<\/a> for more information and to register.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Financial advisers can push back against rating sites by developing their own online presence and asking clients and peers to provide feedback about the quality of services offered, a financial advice marketing specialist has claimed.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,6831,5],"tags":[],"class_list":["post-36428","post","type-post","status-publish","format-standard","category-general","category-practice-marketing","category-services"],"_links":{"self":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/36428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/comments?post=36428"}],"version-history":[{"count":0,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/36428\/revisions"}],"wp:attachment":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media?parent=36428"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/categories?post=36428"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/tags?post=36428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}