{"id":5392,"date":"2010-03-22T15:46:49","date_gmt":"2010-03-22T04:46:49","guid":{"rendered":"https:\/\/riskinfo.com.au\/news\/?p=5392"},"modified":"2025-09-02T11:34:59","modified_gmt":"2025-09-02T01:34:59","slug":"new-aia-claims-tracking-service","status":"publish","type":"post","link":"https:\/\/riskinfo.com.au\/news\/2010\/03\/22\/new-aia-claims-tracking-service\/","title":{"rendered":"New AIA Claims Tracking Service"},"content":{"rendered":"<p>AIA Australia (AIA)\u00a0has announced the launch of a new online\u00a0Claims Tracking tool, intended to enhance the claims experience for advisers and their clients.<\/p>\n<p><!--more-->In the company&#8217;s latest Adviser News bulletin, AIA\u00a0reveals details of its new e-tool service which, it says,\u00a0\u00a0gives the adviser the ability to view and track the progress and status of their clients&#8217; claims, no matter what stage in the process it may be.<\/p>\n<p>The\u00a0AIA Claims Tracking service is a secure application which will give advisers access to information related to their clients only.<\/p>\n<p>Features of the service include:<\/p>\n<ul>\n<li>Details of benefits applicable<\/li>\n<li>Payments made<\/li>\n<li>Outstanding requirements<\/li>\n<li>Assessor contact details<\/li>\n<li>Any other relevant information<\/li>\n<\/ul>\n<p>A search function allows the adviser to search for his\/her clients by any one of the following criteria:<\/p>\n<ul>\n<li>Policy name<\/li>\n<li>Life insured name<\/li>\n<li>Claim number<\/li>\n<\/ul>\n<p>Advisers can <a href=\"http:\/\/ecm7.com\/LiveAssets\/images\/183\/2010%20AIAFS\/Adviser%20News\/IAS342Claimstrackingtool_Proof4.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">click here<\/a> for more details regarding the AIA Claims Tracking Tool, which can be accessed from AIA&#8217;s\u00a0<a href=\"https:\/\/aia.com.au\/AdviserSite\" target=\"_blank\" rel=\"noopener noreferrer\">adviser website<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AIA Australia (AIA)\u00a0has announced the launch of a new online\u00a0Claims Tracking tool, intended to enhance the claims experience for advisers and their clients.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8294,7],"tags":[7],"class_list":["post-5392","post","type-post","status-publish","format-standard","category-claims","category-technology","tag-technology"],"_links":{"self":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/5392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/comments?post=5392"}],"version-history":[{"count":0,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/5392\/revisions"}],"wp:attachment":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media?parent=5392"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/categories?post=5392"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/tags?post=5392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}