AIA Health Insurance has announced further refunds for members who continue to face restricted access to extras services due to the pandemic.<\/p>\n
A statement from the health insurer says that protecting the value of extras cover, it will offer refunds on extras premiums paid, less any claims made between 1 January\u201331 December 2021, \u201c\u2026ensuring members are financially protected from any further disruptions to extras services this year.\u201d<\/p>\n
It says AIA Health\u2019s Extras Value Protect initiative is \u201c\u2026industry-leading and protects the value of extras cover in recognition of members who, due to the pandemic, may not be able to receive the full benefits because of limitations to key extras services such as dental, physio and optical.\u201d<\/p>\n The statement notes that members can unlock and enhance their refund amount through engagement with AIA\u2019s wellbeing program AIA Vitality, with a refund being paid attributable to their AIA Vitality Status.<\/p>\n AIA Australia Chief Executive Officer and Managing Director, Damien Mu<\/strong> says that if customers can\u2019t access their extras benefits due to the pandemic, \u201c\u2026then we want to ensure that we are returning these premiums accordingly.\u201d<\/p>\n![\"\"](\"https:\/\/riskinfo.com.au\/news\/files\/2020\/07\/Damien-Mu.jpeg\")
<\/a>