{"id":60824,"date":"2022-05-10T13:31:24","date_gmt":"2022-05-10T03:31:24","guid":{"rendered":"https:\/\/riskinfo.com.au\/news\/?p=60824"},"modified":"2022-05-10T14:28:27","modified_gmt":"2022-05-10T04:28:27","slug":"taking-a-blue-sky-perspective-on-qoa-review-afa","status":"publish","type":"post","link":"https:\/\/riskinfo.com.au\/news\/2022\/05\/10\/taking-a-blue-sky-perspective-on-qoa-review-afa\/","title":{"rendered":"Taking a Blue-Sky Perspective on QoA Review &#8211; AFA"},"content":{"rendered":"<p>In unpacking the Quality of Advice Review, the AFA wants to start with a blue-sky perspective and look at how the industry can make a quantum leap in improving the regime in front of it, particularly in relation to re-engineering\/improving the financial advice process and the servicing process.<\/p>\n<p>At a member briefing AFA CEO <strong>Phil Anderson<\/strong> says one of the association&#8217;s key drivers is to look at this as an exercise in process re-engineering the financial advice process.<\/p>\n<p>He says this calls for a detailed analysis of all the activities that need to take place and then an assessment as to whether each of those steps are adding value for the consumer outcome, or if they are simply non value-adding, unnecessary bureaucratic processes.<\/p>\n<figure id=\"attachment_59083\" aria-describedby=\"caption-attachment-59083\" style=\"width: 153px\" class=\"wp-caption alignright\"><a href=\"https:\/\/riskinfo.com.au\/news\/files\/2022\/01\/Phil-Anderson-v3-e1641287135863.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-59083\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2022\/01\/Phil-Anderson-v3-e1641287135863-250x300.jpg\" alt=\"\" width=\"153\" height=\"184\" srcset=\"https:\/\/riskinfo.com.au\/news\/files\/2022\/01\/Phil-Anderson-v3-e1641287135863-250x300.jpg 250w, https:\/\/riskinfo.com.au\/news\/files\/2022\/01\/Phil-Anderson-v3-e1641287135863.jpg 284w\" sizes=\"auto, (max-width: 153px) 100vw, 153px\" \/><\/a><figcaption id=\"caption-attachment-59083\" class=\"wp-caption-text\">Phil Anderson&#8230;process re-engineering calls for a detailed analysis of all the activities that need to take place&#8230;<\/figcaption><\/figure>\n<p>Also, he asked, what&#8217;s the opportunity for improvement?<\/p>\n<p>He says the factfind part of the process is essential &#8220;&#8230;but how much can we do to improve that, how can we fundamentally change that? We want this review to be looking at this from a blue sky perspective.&#8221;<\/p>\n<p>He asked, what if it was possible for a client to come into an office and press a button, with the client&#8217;s consent, and the adviser has all their factfind information in front of them.<\/p>\n<p>&#8220;What if you had all of the facts to start with?&#8221; What if the adviser could then work through all the different scenarios with the client.<\/p>\n<p>Anderson said advisers may ask how is this possible, technologically and from a regulatory sense, &#8220;&#8230;but that is why this exercise needs to look at how we can make a quantum leap in improving the regime that we have in front of us.&#8221;<\/p>\n<p>Anderson told the briefing that AFA\u2019s primary objectives from the review were to:<\/p>\n<ul>\n<li>Reduce complexity<\/li>\n<li>Reduce the cost of financial advice and the cost of running financial advice businesses<\/li>\n<li>Improve the client centricity in the advice and service processes<\/li>\n<li>Ensure that financial advice is a sustainable profession<\/li>\n<\/ul>\n<p>He said the association appreciated that there is no single silver bullet and real change will only come with a comprehensive package of measures.<\/p>\n<p>\u201cWe also need to appreciate that politicians will be reluctant, in the absence of clear evidence, to reduce consumer protections. Our goal is to get as many of the high priority initiatives across the line as possible.&#8221;<\/p>\n<p>Anderson said in the AFA\u2019s view the key drivers of achieving these objectives are:<\/p>\n<ul>\n<li>Reduce regulatory uncertainty<\/li>\n<li>Regulatory relief<\/li>\n<li>Process re-engineering\/improvement<\/li>\n<li>LIF Review and retention\/increase of life insurance commissions<\/li>\n<li>Sustainability of advice profession actions<\/li>\n<\/ul>\n<p>He says some initiatives will fit into multiple categories.<\/p>\n<figure id=\"attachment_60833\" aria-describedby=\"caption-attachment-60833\" style=\"width: 696px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/riskinfo.com.au\/news\/files\/2022\/05\/key-drivers-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-60833\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2022\/05\/key-drivers-1-1024x318.png\" alt=\"\" width=\"696\" height=\"216\" srcset=\"https:\/\/riskinfo.com.au\/news\/files\/2022\/05\/key-drivers-1-1024x318.png 1024w, https:\/\/riskinfo.com.au\/news\/files\/2022\/05\/key-drivers-1-300x93.png 300w, https:\/\/riskinfo.com.au\/news\/files\/2022\/05\/key-drivers-1-768x238.png 768w, https:\/\/riskinfo.com.au\/news\/files\/2022\/05\/key-drivers-1-696x216.png 696w, https:\/\/riskinfo.com.au\/news\/files\/2022\/05\/key-drivers-1-1068x331.png 1068w, https:\/\/riskinfo.com.au\/news\/files\/2022\/05\/key-drivers-1.png 1190w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\" \/><\/a><figcaption id=\"caption-attachment-60833\" class=\"wp-caption-text\">Courtesy of AFA.<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>In unpacking the Quality of Advice Review, the AFA wants to start with a blue-sky perspective and look at how the industry can make a quantum leap in improving the regime in front of it, particularly in relation to re-engineering\/improving the financial advice process and the servicing process. At a member briefing AFA CEO Phil [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":60847,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[282,8],"tags":[],"class_list":["post-60824","post","type-post","status-publish","format-standard","has-post-thumbnail","category-associations","category-compliance-regulation"],"_links":{"self":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/60824","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/comments?post=60824"}],"version-history":[{"count":0,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/60824\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media\/60847"}],"wp:attachment":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media?parent=60824"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/categories?post=60824"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/tags?post=60824"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}