{"id":64098,"date":"2023-01-17T07:59:56","date_gmt":"2023-01-16T20:59:56","guid":{"rendered":"https:\/\/riskinfo.com.au\/news\/?p=64098"},"modified":"2024-10-30T08:43:08","modified_gmt":"2024-10-29T22:43:08","slug":"more-optimistic-picture-for-industry-survey","status":"publish","type":"post","link":"https:\/\/riskinfo.com.au\/news\/2023\/01\/17\/more-optimistic-picture-for-industry-survey\/","title":{"rendered":"More Optimistic Picture for Industry &#8211; Survey"},"content":{"rendered":"<p>A more optimistic picture of the Australian financial advice industry has emerged in a new study which finds firms have been focusing on improving processes and workflows to boost services and create a platform for growth.<\/p>\n<p>Asset manager <a href=\"https:\/\/www.dimensional.com\/\" target=\"_blank\" rel=\"noopener\">Dimensional Fund Advisors<\/a>\u2019 survey, now in its 10th year in Australia and New Zealand, covered 75 local advice firms and was part of a larger survey by Dimensional of 740 firms globally that ranked businesses across five metrics \u2013 revenue growth, client retention, employee retention, profit margin and revenue per adviser.<\/p>\n<figure id=\"attachment_64101\" aria-describedby=\"caption-attachment-64101\" style=\"width: 151px\" class=\"wp-caption alignright\"><a href=\"https:\/\/riskinfo.com.au\/news\/files\/2023\/01\/Nathan-Krieger-002-e1673899835288.png\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-64101\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2023\/01\/Nathan-Krieger-002-e1673899835288-250x300.png\" alt=\"\" width=\"151\" height=\"181\" srcset=\"https:\/\/riskinfo.com.au\/news\/files\/2023\/01\/Nathan-Krieger-002-e1673899835288-250x300.png 250w, https:\/\/riskinfo.com.au\/news\/files\/2023\/01\/Nathan-Krieger-002-e1673899835288-350x420.png 350w, https:\/\/riskinfo.com.au\/news\/files\/2023\/01\/Nathan-Krieger-002-e1673899835288.png 577w\" sizes=\"auto, (max-width: 151px) 100vw, 151px\" \/><\/a><figcaption id=\"caption-attachment-64101\" class=\"wp-caption-text\">Nathan Krieger &#8230;there\u2019s definitely a greater sense of optimism now than there was a few years ago.<\/figcaption><\/figure>\n<p>A statement from the firm says that amongst the findings were:<\/p>\n<ul>\n<li>On average a senior adviser at a high performing firm in Australia and New Zealand now services 173 households, as opposed to 122 households at other local firms<\/li>\n<li>Average revenue per senior adviser was also significantly higher at the top firms at $1.1 million versus $750K at other firms in Australia and New Zealand<\/li>\n<\/ul>\n<p>Dimensional says that while it found that managing compliance and regulatory changes remains a major operational challenge for local advice firms \u2013 more so than for their global counterparts \u201c\u2026the focus of higher performing firms is principally on implementing workflow processes and selecting and maintaining technology.\u201d<\/p>\n<p>Dimensional Australia Client Group Co-Head <strong>Nathan Krieger<\/strong> says the picture it gets from firms surveyed \u201c\u2026is that years of advisers working <em>on<\/em> the business, as opposed to <em>in<\/em> the business, is finally starting to bear fruit.<\/p>\n<p>\u201cThere\u2019s definitely a greater sense of optimism now than there was a few years ago.\u201d<\/p>\n<blockquote><p>&#8230;high-performing advice firms last year enjoyed, on average, 19% year-on-year growth in revenue&#8230;<\/p><\/blockquote>\n<p>Dimensional\u2019s survey also found high-performing advice firms in Australia and New Zealand last year enjoyed, on average, 19% year-on-year growth in revenue, as opposed to 14% among other local firms.<\/p>\n<p>High performers were also generating more revenue per household at about $8,400 versus $7,400.<\/p>\n<p>Dimensional says all the while higher performing firms were managing to provide a greater number of services to a larger percentage of their clients in areas such as tax, retirement and insurance planning.<\/p>\n<p>\u201cPart of the success is coming from improving efficiencies and implementing technology, but also from growing their client service support personnel significantly faster,\u201d Krieger says.<\/p>\n<p>\u201cThat\u2019s allowing high performing firms to service more clients per adviser without losing quality.\u201d<\/p>\n<p>In terms of distinctions between global firms and those in Australia and NZ, the survey found the local industry was less reliant on merger-and-acquisitions as a source of growth and also less likely to pay staff compensation through performance bonuses.<\/p>\n<p class=\"Default\">In noting the significant regulatory change in Australia and the exodus of advisers from the industry, Dimension says however, that remaining firms &#8220;&#8230;have made substantial investments in productivity-enhancing technology, made a priority of workflow process improvements and sought to enhance the overall client experience.&#8221;<\/p>\n<p>It adds that with the prospect of a simplified regulatory and compliance regime after the Levy inquiry, \u201c\u2026that holds out the prospect of a new wave of growth in the years ahead.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A more optimistic picture of the Australian financial advice industry has emerged in a new study which finds firms have been focusing on improving processes and workflows to boost services and create a platform for growth. Asset manager Dimensional Fund Advisors\u2019 survey, now in its 10th year in Australia and New Zealand, covered 75 local [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":64104,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,270,5],"tags":[],"class_list":{"0":"post-64098","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-general","8":"category-remuneration","9":"category-services"},"_links":{"self":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/64098","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/comments?post=64098"}],"version-history":[{"count":0,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/64098\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media\/64104"}],"wp:attachment":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media?parent=64098"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/categories?post=64098"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/tags?post=64098"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}