{"id":76909,"date":"2025-04-17T10:34:30","date_gmt":"2025-04-16T23:34:30","guid":{"rendered":"https:\/\/riskinfo.com.au\/news\/?p=76909"},"modified":"2025-04-24T11:07:13","modified_gmt":"2025-04-24T00:07:13","slug":"acenda-continues-transformation","status":"publish","type":"post","link":"https:\/\/riskinfo.com.au\/news\/2025\/04\/17\/acenda-continues-transformation\/","title":{"rendered":"Acenda Changes Medical Provider"},"content":{"rendered":"\n<div class=\"header row\">\n<div class=\"intro\">\n<h3>There was much reader interest this week in more changes at Acenda in its transition from MLC Life Insurance including bringing in a new medical provider&#8230; <\/h3>\n<\/div>\n<\/div>\n<p>Change continues at <a href=\"https:\/\/www.acenda.com.au\/\" target=\"_blank\" rel=\"noopener\">Acenda<\/a> in its transition from MLC Life Insurance as it brings in a new medical provider and opens a new pathway for prospective underwriters.<\/p>\n<p><strong>Move to EQ Pathology<\/strong><\/p>\n<p>This month Acenda has moved from Lifescreen to <a href=\"https:\/\/eqpathology.com.au\/\" target=\"_blank\" rel=\"noopener\">EQ Pathology<\/a> for all its medical and blood test requests. In a message to advisers, the insurer says EQ Pathology offers a digital first experience, real-time updates, and automated communications.<\/p>\n<p>The medical firm was originally launched by a team of advisers, headed by MD, <strong>Stephen Clarkson<\/strong>, and offers mobile nurses for home and workplace appointments.<\/p>\n<p><strong>Underwriting Academy<\/strong><\/p>\n<p>Acenda is also bolstering its pre-claim support via an updated Kick-Start service, and launching an underwriting academy to reduce the skills shortage.<\/p>\n<p>In acknowledging the short supply of skilled underwriters across the Australian life insurance industry, the insurer has launched a 12-week program designed to fast-track new underwriters into the field. It says its first three recruits will be ready to take on new business by June.<\/p>\n<p>\u201cWith the strong support of our parent company, Nippon Life Group, we\u2019re taking our 139-year legacy into a new era of business growth and enhanced capabilities,\u201d says <strong>Michael Downey<\/strong>, Acenda\u2019s GM, Individual Distribution.<\/p>\n<figure id=\"attachment_76927\" aria-describedby=\"caption-attachment-76927\" style=\"width: 1280px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-76927\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2025\/04\/536223be-b9ae-4cb4-9baf-4b202fdc1e90.png\" alt=\"Acenda\u2019s Underwriting Team are proud to welcome new Underwriting trainees. Pictured L-R: Christine Bajada (Underwriting Manager), Dereece Mene (Underwriter), Alanna Lee (Underwriter), Hema Seenuth (Underwriter), and Andrew Chapman (Senior Human Resources Business Partner).\" width=\"1280\" height=\"640\" srcset=\"https:\/\/riskinfo.com.au\/news\/files\/2025\/04\/536223be-b9ae-4cb4-9baf-4b202fdc1e90.png 1280w, https:\/\/riskinfo.com.au\/news\/files\/2025\/04\/536223be-b9ae-4cb4-9baf-4b202fdc1e90-300x150.png 300w, https:\/\/riskinfo.com.au\/news\/files\/2025\/04\/536223be-b9ae-4cb4-9baf-4b202fdc1e90-1024x512.png 1024w, https:\/\/riskinfo.com.au\/news\/files\/2025\/04\/536223be-b9ae-4cb4-9baf-4b202fdc1e90-768x384.png 768w, https:\/\/riskinfo.com.au\/news\/files\/2025\/04\/536223be-b9ae-4cb4-9baf-4b202fdc1e90-696x348.png 696w, https:\/\/riskinfo.com.au\/news\/files\/2025\/04\/536223be-b9ae-4cb4-9baf-4b202fdc1e90-1068x534.png 1068w, https:\/\/riskinfo.com.au\/news\/files\/2025\/04\/536223be-b9ae-4cb4-9baf-4b202fdc1e90-840x420.png 840w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><figcaption id=\"caption-attachment-76927\" class=\"wp-caption-text\">Acenda\u2019s Underwriting Team welcome new underwriting trainees. Pictured L-R: Christine Bajada (Underwriting Manager), Dereece Mene (Underwriter), Alanna Lee (Underwriter), Hema Seenuth (Underwriter), and Andrew Chapman (Senior Human Resources Business Partner).<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>There was much reader interest this week in more changes at Acenda in its transition from MLC Life Insurance including bringing in a new medical provider&#8230; Change continues at Acenda in its transition from MLC Life Insurance as it brings in a new medical provider and opens a new pathway for prospective underwriters. Move to [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":76912,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,4,8291,248],"tags":[],"class_list":["post-76909","post","type-post","status-publish","format-standard","has-post-thumbnail","category-company-news","category-products","category-story-of-the-week","category-training"],"_links":{"self":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/76909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/comments?post=76909"}],"version-history":[{"count":0,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/76909\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media\/76912"}],"wp:attachment":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media?parent=76909"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/categories?post=76909"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/tags?post=76909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}