{"id":79640,"date":"2025-10-13T09:46:32","date_gmt":"2025-10-12T22:46:32","guid":{"rendered":"https:\/\/riskinfo.com.au\/news\/?p=79640"},"modified":"2025-11-11T13:57:17","modified_gmt":"2025-11-11T02:57:17","slug":"60-20-regime-risk-advice-fees-in-the-spotlight","status":"publish","type":"post","link":"https:\/\/riskinfo.com.au\/news\/2025\/10\/13\/60-20-regime-risk-advice-fees-in-the-spotlight\/","title":{"rendered":"60\/20 Regime, Risk Advice Fees in the Spotlight"},"content":{"rendered":"<div class=\"header row\">\n<div class=\"intro\">\n<h3>The hot topic of the fairness and adequacy of 60\/20 risk commission caps and the emerging \u2018normalisation\u2019 of fees for risk advice \u2013 both dissected at the recent AIA Round Table \u2013 drew much reader interest this week\u2026<\/h3>\n<\/div>\n<\/div>\n<p>The life insurance industry\u2019s 60\/20 commission model was a topic of debate during the recent AIA Australia Round Table, with industry leaders indicating it doesn&#8217;t reflect the true cost of delivering advice \u2013 especially for clients on low-middle incomes.<\/p>\n<p><strong>Pina Sciarrone<\/strong>, AIA Australia&#8217;s Chief Retail Insurance and Advice Officer, said an adviser would receive $2,400 (60%) in the first year for a $4,000 premium.<\/p>\n<p>\u201cI think it&#8217;s under in that first year when you look at the unit cost to deliver advice,\u201d she said.<\/p>\n<p>Figures quoted during the discussion revealed fees of around $3,400 were typical for life insurance advice.<\/p>\n<p><strong>Ben Martin<\/strong>, AIA\u2019s National Manager, Technical Advice and Strategic Partnerships, shared with the Round Table panel his view that the clarification of the tax deductibility of upfront advice fees, as indicated by the ATO last year, was a positive sign (see: <a href=\"https:\/\/riskinfo.com.au\/news\/2024\/09\/27\/signification-portion-of-advice-fees-could-be-tax-deductible\/\" target=\"_blank\" rel=\"noopener\">&#8216;Significant Portion\u2019 of Advice Fees Could Be Tax Deductible<\/a>).<\/p>\n<p>\u201cIt obviously improves the economics, particularly for those of us advising clients where the year one premium is around that $4,000 to $5,000 middle margin, or even lower,\u201d he said.<\/p>\n<p>Martin also said another rationale which may support more advisers charging upfront fees for life insurance advice is that clients will generally have a higher engagement in the advice process and outcome.<\/p>\n<p>&#8220;Advisers sometimes spend time with the client only for that business not to actually complete,&#8221; he said.<\/p>\n<p><iframe loading=\"lazy\" title=\"2025 AIA Australia Round Table: Advice at the Crossroads - Part 5\" width=\"696\" height=\"392\" src=\"https:\/\/www.youtube.com\/embed\/pgolqKsvZsU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>\u201cSo there&#8217;s a school of thought, based on some of the discussions that we have with advisers out there, that charging an upfront fee, as many professionals do, leads to clients being more invested.<\/p>\n<blockquote><p>We&#8217;re operating in a small talent pool of educated people and we need to pay them well&#8230;<\/p><\/blockquote>\n<p>&#8220;They&#8217;ve got more skin in the game which is hopefully going to elevate the chances of seeing it through a completion.\u201d<\/p>\n<p><strong>Drew Burden<\/strong>, Partner and Co-CEO of MBS Insurance, said he wouldn\u2019t start an advice business today under the 60\/20 model.<\/p>\n<p>\u201cWe&#8217;re operating in a small talent pool of educated people and we need to pay them well, offer them career progression, and potential shareholding,\u201d he said. \u201cIf we were starting MBS today on a 60\/20 regime, we probably wouldn&#8217;t do it, or certainly not follow our current model.<\/p>\n<p>\u201cWithout an existing portfolio of existing clientele of trailing commissions to subsidise those new ones, it would have just been too greater barrier to entry.\u201d<\/p>\n<p>However, not everyone who took part in the debate agreed.\u00a0<strong>Phil Thompson<\/strong>, Founder and CEO of Skye Wealth, said going to an 80\/20 model might be better for Australia, but wouldn&#8217;t help his firm as it may increase competition.<\/p>\n<p>Pointing to Partners Life in New Zealand, and its <a href=\"https:\/\/riskinfonz.co.nz\/2021\/05\/24\/partners-life-update-on-customer-outcome-matrix\/\" target=\"_blank\" rel=\"noopener\">Customer Outcome Matrix<\/a> that rewards advisers for strong client retention rates, he said LIF doesn&#8217;t allow for any creativity in that area: &#8220;&#8230;we don&#8217;t get rewarded for running an efficient business&#8221;.<\/p>\n<p>Click <a href=\"https:\/\/riskinfo.com.au\/roundtable\/aia-australia-round-table-advice-at-the-crossroads-part-5\/\" target=\"_blank\" rel=\"noopener\">here<\/a> to review the 60\/20 commission and fees for risk advice conversation during the 2025 AIA Australia &#8211; Advice at the Crossroads &#8211; Round Table series.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The hot topic of the fairness and adequacy of 60\/20 risk commission caps and the emerging \u2018normalisation\u2019 of fees for risk advice \u2013 both dissected at the recent AIA Round Table \u2013 drew much reader interest this week\u2026 The life insurance industry\u2019s 60\/20 commission model was a topic of debate during the recent AIA Australia [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":79651,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,241,270,8291,5121,8268],"tags":[],"class_list":["post-79640","post","type-post","status-publish","format-standard","has-post-thumbnail","category-compliance-regulation","category-conferences-and-events","category-remuneration","category-story-of-the-week","category-sustainability","category-taxation"],"_links":{"self":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/79640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/comments?post=79640"}],"version-history":[{"count":0,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/79640\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media\/79651"}],"wp:attachment":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media?parent=79640"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/categories?post=79640"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/tags?post=79640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}