{"id":80398,"date":"2025-11-27T11:15:17","date_gmt":"2025-11-27T00:15:17","guid":{"rendered":"https:\/\/riskinfo.com.au\/news\/?p=80398"},"modified":"2025-12-05T07:19:19","modified_gmt":"2025-12-04T20:19:19","slug":"16-million-australians-missing-out-on-advice","status":"publish","type":"post","link":"https:\/\/riskinfo.com.au\/news\/2025\/11\/27\/16-million-australians-missing-out-on-advice\/","title":{"rendered":"16 Million Australians Missing Out on Advice"},"content":{"rendered":"<p>More Australians are seeking financial advice as consumer satisfaction rises, according to <a href=\"https:\/\/investmenttrends.com\/\" target=\"_blank\" rel=\"noopener\">Investment Trends<\/a>\u2019 <em>2025 Financial Advice Report<\/em>. However, a shortage of advisers means millions are missing out on the guidance they want.<\/p>\n<p>The report reveals the number of adviser-client relationships have stabilised over the past year, with new client growth outpacing client attrition \u2013 reversing a previous downward trend in the number of people receiving financial advice.<\/p>\n<p>At the same time, authors of the report state that advised Australians are enjoying:<\/p>\n<ul>\n<li>Higher satisfaction<\/li>\n<li>Stronger advocacy<\/li>\n<li>Greater improvements in financial wellbeing<\/li>\n<\/ul>\n<p><strong>Julian Cappe<\/strong>, Head of Research, Investment Trends, said: \u201cAustralians are showing they want to work with advisers who deliver clarity \u2013 it\u2019s becoming the true differentiator in a market where confidence and relationships matter more than ever.<\/p>\n<p>\u201cThe research also highlights that access to advice remains limited.&#8221;<\/p>\n<figure id=\"attachment_80400\" aria-describedby=\"caption-attachment-80400\" style=\"width: 150px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-80400\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2025\/11\/Julian-Cappe-InvestmentTrends.png\" alt=\"Julian Cappe.\" width=\"150\" height=\"180\" \/><figcaption id=\"caption-attachment-80400\" class=\"wp-caption-text\">Julian Cappe.<\/figcaption><\/figure>\n<p>Cappe said millions of Australian adults have unmet financial advice or guidance needs, with unmet needs split between 7.8 million men and 8.1 million women.<\/p>\n<p>\u201cWith almost 16 million Australians still missing the guidance they need, the challenge is no longer demand but access,&#8221; he said.<\/p>\n<p><strong>Key findings of the report:<\/strong><\/p>\n<ul>\n<li>Satisfaction and advocacy among advised Australians has risen over the past year<\/li>\n<li>15.9 million Australians want advice but can&#8217;t access it<\/li>\n<li>Digital and AI-powered tools are driving the rise of hybrid advice delivery models<\/li>\n<\/ul>\n<p>Cappe said cost remains the single biggest barrier for consumers, with many of those seeking advice wanting guidance that is simpler, clearer, and more affordable.<\/p>\n<blockquote><p>The opportunity for the industry now is to reimagine advice delivery models so they meet people where they are&#8230;<\/p><\/blockquote>\n<p>\u201cThe opportunity for the industry now is to reimagine advice delivery models so they meet people where they are, helping to close the gap and ensure long-term sustainability for the sector,\u201d said Cappe.<\/p>\n<p><strong>Technology<\/strong><\/p>\n<p>Technology is also playing an increasing part in consumers\u2019 lives according to the report, with many exploring digital and AI-powered tools for budgeting, managing cash flow, tracking and managing super investments, and adjusting their super settings.<\/p>\n<p>\u201cThese tools are most often used to learn or plan rather than to make final decisions, reinforcing that trust and human oversight remain central to effective advice,\u201d said Cappe<\/p>\n<p>\u201cDigital tools are transforming how Australians begin their advice journey. They\u2019re helping people take control and build confidence \u2013 but technology alone can\u2019t replace human judgment.<\/p>\n<p>&#8220;The firms that succeed will be those that blend digital capability with trusted expertise to deliver guidance that\u2019s both accessible and personal.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>More Australians are seeking financial advice as consumer satisfaction rises, according to Investment Trends\u2019 2025 Financial Advice Report. However, a shortage of advisers means millions are missing out on the guidance they want. The report reveals the number of adviser-client relationships have stabilised over the past year, with new client growth outpacing client attrition \u2013 [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":80403,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48,8289,4474],"tags":[],"class_list":{"0":"post-80398","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-company-news","8":"category-digital-advice","9":"category-practice-management"},"_links":{"self":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/80398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/comments?post=80398"}],"version-history":[{"count":0,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/80398\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media\/80403"}],"wp:attachment":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media?parent=80398"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/categories?post=80398"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/tags?post=80398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}