{"id":81433,"date":"2026-03-31T10:51:57","date_gmt":"2026-03-30T23:51:57","guid":{"rendered":"https:\/\/riskinfo.com.au\/news\/?p=81433"},"modified":"2026-04-02T13:33:03","modified_gmt":"2026-04-02T02:33:03","slug":"riskinfocus-26-attendees-hear-the-benefits-of-referrals","status":"publish","type":"post","link":"https:\/\/riskinfo.com.au\/news\/2026\/03\/31\/riskinfocus-26-attendees-hear-the-benefits-of-referrals\/","title":{"rendered":"Unpacking the Benefits of Referrals"},"content":{"rendered":"<p>Risk insurance referrals represent one of the largest untapped growth opportunities for financial advisers, according to <strong>Mark Neil<\/strong>, National Risk Specialist at <a href=\"https:\/\/www.clearview.com.au\/\" target=\"_blank\" rel=\"noopener\">ClearView Wealth<\/a>.<\/p>\n<p>Speaking at the capacity Riskinfocus 26 event in Melbourne, that industry research showed existing clients remain the largest source of referrals, generating about eight out of ten introductions to advice businesses.<\/p>\n<p>He said accountants remain the second-largest referral source, responsible for roughly 45% of referrals, reflecting long-standing relationships between accounting and financial planning firms.<\/p>\n<p>However, Neil said referrals between advisers themselves represent a largely underdeveloped opportunity, particularly for those who specialise in insurance.<\/p>\n<blockquote><p>&#8230;No single adviser can realistically specialise in everything&#8230;<\/p><\/blockquote>\n<p>Of all the advisers authorised to provide risk advice, he said a relatively small group write the majority of new insurance business each year.\u00a0That concentration, he said, highlights the opportunity for risk specialists to partner with advisers who focus primarily on investments or retirement planning.<\/p>\n<figure id=\"attachment_81798\" aria-describedby=\"caption-attachment-81798\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/310326-Mark-Neal-m-clear-4.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-81798\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/310326-Mark-Neal-m-clear-4.jpg\" alt=\"Mark Neal, Clearview Wealth, Riskinfocus 26, Melbourne.\" width=\"800\" height=\"660\" srcset=\"https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/310326-Mark-Neal-m-clear-4.jpg 800w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/310326-Mark-Neal-m-clear-4-300x248.jpg 300w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/310326-Mark-Neal-m-clear-4-768x634.jpg 768w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/310326-Mark-Neal-m-clear-4-696x574.jpg 696w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/310326-Mark-Neal-m-clear-4-509x420.jpg 509w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><figcaption id=\"caption-attachment-81798\" class=\"wp-caption-text\">Mark Neil of Clearview Wealth explains the benefits of referrals to the Riskinfocus 26 audience in Melbourne.<\/figcaption><\/figure>\n<p>\u201cRetirement planning, social security, superannuation and aged care are all complex areas,\u201d Neil said. \u201cNo single adviser can realistically specialise in everything.\u201d<\/p>\n<p>Instead, he encouraged advisers to adopt a more collaborative approach within the profession by establishing referral partnerships that allow clients to access specialist advice across different areas.<\/p>\n<p>Neil said successful referral relationships are built on shared values, strong communication and a focus on client outcomes rather than financial rewards.<\/p>\n<blockquote><p>Referred clients typically onboard faster because trust has already been established&#8230;<\/p><\/blockquote>\n<p>He outlined several practical strategies advisers can use to build stronger referral pipelines, including:<\/p>\n<ul>\n<li>Hosting joint client education events with accountants or lawyers<\/li>\n<li>Producing regular educational content, and<\/li>\n<li>Encouraging multi-generational conversations within client families<\/li>\n<\/ul>\n<p>Online reviews and digital visibility also play an increasing role in referral decisions, he said, as prospective clients often research advisers before making contact.<\/p>\n<figure id=\"attachment_81702\" aria-describedby=\"caption-attachment-81702\" style=\"width: 937px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-26-at-11.53.12-am.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-81702\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-26-at-11.53.12-am.png\" alt=\"Building referral partnerships\" width=\"937\" height=\"540\" srcset=\"https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-26-at-11.53.12-am.png 937w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-26-at-11.53.12-am-300x173.png 300w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-26-at-11.53.12-am-768x443.png 768w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-26-at-11.53.12-am-696x401.png 696w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-26-at-11.53.12-am-729x420.png 729w\" sizes=\"auto, (max-width: 937px) 100vw, 937px\" \/><\/a><figcaption id=\"caption-attachment-81702\" class=\"wp-caption-text\">Click to enlarge this graphic.<\/figcaption><\/figure>\n<p>Neil also highlighted the behavioural benefits of referrals, noting that clients introduced through trusted relationships tend to have higher levels of engagement and confidence in the advice process.<\/p>\n<p>\u201cReferred clients typically onboard faster because trust has already been established,\u201d he said. \u201cThey\u2019re also more likely to become advocates and refer others themselves.\u201d<\/p>\n<p>Ultimately, Neil said referrals remain one of the most cost-effective ways for advisers to grow their businesses while improving client outcomes.<\/p>\n<p>\u201cWe may not be able to deliver every service ourselves, but by working together as a profession we can make sure clients receive the advice they need,\u201d he said.<\/p>\n<figure id=\"attachment_81796\" aria-describedby=\"caption-attachment-81796\" style=\"width: 2342px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-31-at-10.50.49-am.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-81796 size-full\" src=\"https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-31-at-10.50.49-am.png\" alt=\"One of the slides shared by Mark Neal at Riskinfocus 26.\" width=\"2342\" height=\"1354\" srcset=\"https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-31-at-10.50.49-am.png 2342w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-31-at-10.50.49-am-300x173.png 300w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-31-at-10.50.49-am-1024x592.png 1024w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-31-at-10.50.49-am-768x444.png 768w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-31-at-10.50.49-am-1536x888.png 1536w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-31-at-10.50.49-am-2048x1184.png 2048w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-31-at-10.50.49-am-696x402.png 696w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-31-at-10.50.49-am-1068x617.png 1068w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-31-at-10.50.49-am-1920x1110.png 1920w, https:\/\/riskinfo.com.au\/news\/files\/2026\/03\/Screenshot-2026-03-31-at-10.50.49-am-726x420.png 726w\" sizes=\"auto, (max-width: 2342px) 100vw, 2342px\" \/><\/a><figcaption id=\"caption-attachment-81796\" class=\"wp-caption-text\">One of the slides shared by Mark Neil at Riskinfocus 26.<\/figcaption><\/figure>\n<p>Click <a href=\"https:\/\/riskinfo.com.au\/news\/category\/riskinfocus-26\/\" target=\"_blank\" rel=\"noopener\">here<\/a> to see our other Riskinfocus 26 reports.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Risk insurance referrals represent one of the largest untapped growth opportunities for financial advisers, according to Mark Neil, National Risk Specialist at ClearView Wealth. Speaking at the capacity Riskinfocus 26 event in Melbourne, that industry research showed existing clients remain the largest source of referrals, generating about eight out of ten introductions to advice businesses. [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":81699,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[241,8288,6831,8295],"tags":[],"class_list":["post-81433","post","type-post","status-publish","format-standard","has-post-thumbnail","category-conferences-and-events","category-outsourcing-services","category-practice-marketing","category-riskinfocus-26"],"_links":{"self":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/81433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/comments?post=81433"}],"version-history":[{"count":0,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/posts\/81433\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media\/81699"}],"wp:attachment":[{"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/media?parent=81433"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/categories?post=81433"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/riskinfo.com.au\/news\/wp-json\/wp\/v2\/tags?post=81433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}