Tag: disclosure
FOS Top 10 Tips for Getting Advice Right
When providing personal financial advice to retail clients, there are a few things to keep in mind to ensure you can avoid disputes. It...
Case Study – The Value of Pre-assessments
This case study focuses on the underwriting process, and the value of utilising pre-assessments. It is designed to help advisers improve their process, their...
Case Study – FOS Determination – Income Protection Offset
This case looks at a dispute between a claimant and their insurer, which was resolved by the Financial Ombudsman Service in June 2014. The...
Case Study – Swansson v Harrison
In this legal case study, Richard Swansson (plaintiff) successfully sued the adviser, Russell Harrison, and his licensee (Synchron) for damages of nearly $1.5 million...
Case Study – CFP v Couper
This legal case study deals with a client who switched his life insurance cover from one company to another, on the advice of his adviser....
Case Study – Smoking Status
In this claims case study, the adviser shares the difficulties he encountered when lodging a claim for a client who had quit smoking prior...