Category | Services


AIA Trials Mobile Claims Assistance for Serious Illness

AIA Australia has begun a pilot scheme to assist policyholders through the claims process by offering mobile, personalised assistance to those undergoing a serious illness or significant health event. (more…)

Continue Reading
1 · August 22, 2017 in Claims, Company News, Services  

AFA to Offer Counselling Services to Members

The AFA will roll out a counselling service for all members in recognition of the need they may have to seek professional help during times of stress. (more…)

Continue Reading
2 · August 22, 2017 in Associations, Services, Soft Skills  

News in Brief

ASIC Seeks Peer Review Panel Members Infocus to Expand H&R Block Referral Program ClearView Signs Xplan for Scaled Advice (more…)

Continue Reading
0 · August 15, 2017 in Company News, Dealer Groups, Services, Technology  

ANZ Trials Wellness Program With OneCare Customers

ANZ Wealth has begun a trial of a wellness program with 3000 participants in a bid to drive healthy behaviours among its OnePath and OneCare customer base. (more…)

Continue Reading
0 · July 25, 2017 in Company News, Services, Technology  

News in Brief

Use of Synchron Medical Skyrockets; Investment Trends 2017 Planner Technology Report (more…)

Continue Reading
0 · July 13, 2017 in General, Services, Technology, Underwriting  

Insurance Comparison Websites Offering Inadequate Advice

Life insurance price comparison websites (PCWs) are providing inadequate information to consumers and often promote price over features, according to research and consultancy group Rice Warner. (more…)

Continue Reading
4 · June 6, 2017 in Products, Services  

Bombora Marks Anniversary with Continued Growth

Risk focused advice group Bombora Advice will celebrate the fourth anniversary of its entrance into the market as one of the 12 leading licensees in risk advice in the country. (more…)

Continue Reading
0 · May 23, 2017 in Dealer Groups, Services  

Consumers Open to Insurance Advice Fees

Increasing numbers of financial advisers are charging fees for life insurance advice but few risk-only advisers have found a fee model that will work under the new Life Insurance Framework regime, according to research conducted by Elixir Consulting. (more…)

Continue Reading
8 · May 16, 2017 in Remuneration, Services  

Adviser Roles Not Clearly Understood by Policy Holders

Financial advisers and life insurers may need to consider working more closely together in managing expectations of policy-holders with new research finding many already expect a joint effort in applying for a policy and when making a claim. (more…)

Continue Reading
1 · May 16, 2017 in Claims, General, Products, Services  

CommInsure Enhances Underwriting with New Interview Service

CommInsure has released enhancements to its underwriting offer adding a new tele-interview service designed to gather all necessary information in a single call. (more…)

Continue Reading
0 · May 15, 2017 in Claims, Company News, Services, Technology