More Insurers Step up for Flood, Bushfire Victims


AIA Australia and TAL have both stepped up to the plate to offer premium waiver support for Queensland and Tasmanian drought, flood and bushfire victims.

Following news last week that Zurich would waive premiums for two months for policy holder victims of the Townsville and region floods, AIA Australia and TAL have also extended premium relief packages.

AIA Australia

AIA Australia has indicated it will waive insurance premiums for six months for eligible policy holders affected by the floods in Queensland and the recent bushfires in Tasmania. Its eligibility criteria are linked with policy holders who have qualified for particular Government assistance packages.

Eligible AIA Priority Protection clients in North Queensland and Tasmania will also have any lost policy documents replaced.

The insurer says it has also written to its adviser network, to ensure advisers are aware of the assistance and can extend this offer to eligible clients.

To access the premium waiver assistance, AIA Australia asks policy holders or their advisers to email their formal Assistance Package approval documents for one of the eligible Government assistance packages to by 11 May 2019.


TAL has also stepped up for both Queensland and Tassie flood and bushfire victimes, where its two-month waiver offer will be extended to existing TAL customers holding policies directly with TAL or through a financial adviser.

The insurer says it will also replace any lost policy documents for eligible customers, and that customers on TAL’s Insuranceline and Alliance partner products will also be eligible for the assistance package.

Premiums will be waived for payments that are due from 1 February 2019 and TAL has advised that eligible customers can apply for the waiver until 31st March 2019.

Eligible TAL customers can apply by calling TAL’s Customer Service Centre directly on 1300 209 088 between 8:00am and 7:00pm AEST Monday to Friday, and that its customers can also apply by sending an email to: