Remote working and encouraging advisers to use technology solutions for meetings, are some of the measures insurers are taking to protect staff and advisers from the risk of further spread of the COVID-19 coronavirus.
In a note to advisers Clearview says it’s enforcing a range of measures “…to prioritise the health and well-being of our staff, business partners, customers and their families”. These include:
- Requiring the majority of staff to work from home
- Restricting visitors to its offices
- Restricting non-essential domestic and international business travel
- Cancelling face-to-face training.
Meanwhile a statement from AMP regarding its financial advice network, encourages advisers to “…consider the option of technology solutions such as Skype, Facetime and Goto meeting, which many of our advisers already utilise with clients”.
The insurer says it recognises the importance of financial advice in periods of market volatility and ensuring clients can communicate with their adviser including meetings where appropriate”.
“In doing this, we are encouraging advisers to follow government health guidelines and take appropriate steps to help minimise the impact of the virus,” says AMP.