MLC Life Insurance is offering customers grappling with a cancer diagnosis access to a digital support tool to help them better manage their illness and treatment.
A statement from the insurer says it’s helping to return customers on claim for cancer back to work through its partnership with CancerAid, noting that since June this year, 25 percent of customers with cancer were successfully referred to the program, “…with the expectation that 73 percent will return to work as a result.”
The company says customers with a cancer diagnosis are offered free access to the CancerAid Coach Program, “…a digitally enabled course that guides customers through cancer treatment…”
It notes that the program is offered in conjunction with access to the CancerAid App, which organises medical records and streamlines information on appointments, treatments, and specialists.
Andrew Beevors, Chief Claims Officer, MLC Life Insurance, says that a cancer diagnosis can create an enormous emotional toll.
“We know from first-hand experience that many of our customers need help to manage all their appointments, treatments, and specialists. Using this app we are providing customers with extra support when they need it most, regardless of whether they make a claim.”
The company adds that CancerAid is the most downloaded and utilised cancer app in Australia, the United Kingdom and the United States. It was co-founded by an Oncology Specialist, Dr Raghav Murali-Ganesh who observed first-hand that patients who had the best information systems and support networks had better clinical outcomes.