Zurich Financial Services Australia has launched a new proposition, called Zurich Evolve, which it says is committed to protecting the health and wellbeing of customers at every stage of their lives.
The insurer says Zurich Evolve adopts a comprehensive approach to the whole health journey “…providing value beyond the scope of traditional insurance cover by delivering practical and personalised support – from prevention to recovery – to ensure customers have the resources they need to feel their best.”
It says the offering provides Zurich and OnePath customers and members with complimentary access to an extensive range of health-related services “…including preventive checks to identify potential risks and conditions, such as cancer and mental health concerns.”
It also offers specialised support and rehabilitation programs addressing cancer management, pain, fatigue, exercise, and mental health.”
Zurich adds that recognising the importance of supporting customers through their whole life journey – spanning physical, mental, social and financial wellbeing – Zurich Evolve “…offers a wealth of additional resources, including financial coaching, grief counselling, and return-to-work support such as business and executive coaching.”
Dr Sally Phillips, Head of Health Services, Zurich Australia and New Zealand, says Zurich Evolve marks an exciting new chapter “…as we reaffirm our commitment to help more people live well and enjoy confident lives. By integrating health throughout our business, from product design to claims, Zurich is placing the wellbeing of our customers at its centre.”
“She notes that more broadly “…it demonstrates the important role insurers can play in prevention, early intervention and wellbeing management, beyond just supporting customers in the event of a claim.”
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