What is the most influential factor that determines the choice of your main insurance provider?
- Underwriting service quality (34%)
- Claims services, reputation (18%)
- Product features (13%)
- Personal relationship with insurer (12%)
- Premium rates (9%)
- BDM support (8%)
- Other (2%)
- Communications (2%)
- Technology systems, support (1%)
- Institutional owner (1%)
- Licensee preferred list (1%)
- Websites (0%)
Start Date: November 23, 2011 @ 10:52 am
End Date: December 4, 2011 @ 3:20 pm
End Date: December 4, 2011 @ 3:20 pm
Do you believe your advice practice will be 'FoFA ready' by 1 July 2012?
- No (74%)
- Not sure (17%)
- Yes (9%)
Start Date: November 8, 2011 @ 10:19 pm
End Date: November 23, 2011 @ 10:52 am
End Date: November 23, 2011 @ 10:52 am
Is your advice practice considering changing licensees within the next 12 months?
- No (44%)
- Yes (39%)
- Not sure (8%)
- We've changed in last 12 months (9%)
Start Date: October 7, 2011 @ 4:39 pm
End Date: November 8, 2011 @ 10:16 pm
End Date: November 8, 2011 @ 10:16 pm
In addressing the issue of churning, which of the following initiatives would you support?
- Create an industry-wide black list for ’serial’ churners (23%)
- Offer more attractive remuneration to advisers for upgrading existing policies (19%)
- Offer ‘quality’ incentives to advisers for maintaining low lapse ratios (17%)
- Institute a consistent adviser responsibility across all insurers (13%)
- Remove takeover terms for all re-issued policies (12%)
- Ban upfront commissions on replacement policies only (8%)
- Ban all upfront/hybrid commissions but allow level commissions (6%)
- Ban all commissions (2%)
Start Date: September 13, 2011 @ 11:53 pm
End Date: October 7, 2011 @ 4:39 pm
End Date: October 7, 2011 @ 4:39 pm
What do you estimate will be the cost per client to include all opt-in processes into your business?
- $100 - $249 (50%)
- $250 plus (38%)
- $1 - $99 (9%)
- No additional cost (3%)
Start Date: August 30, 2011 @ 4:53 pm
End Date: September 13, 2011 @ 11:52 pm
End Date: September 13, 2011 @ 11:52 pm


