AXA has announced the launch of the third instalment of its national Risk Learning Programme.
The programme, which began in 2009, is a series of workshops for advisers and their support staff. The aim of the programme is to assist with the development of specialist skills and knowledge. The company says that the training is flexible in that participants can choose which workshops they want to attend, depending on their individual development needs.
Speaking about the programme, AXA Head of Product and Sales Capacity, Brad Collins, said it was designed to help advisers better understand client needs in relation to insurance:
“The Risk Learning Programme aims to equip advisers and their support staff with specialist skills and knowledge. It contains core modules on effective client engagement and behavioural research,” he said.
The programme is designed to help advisers understand their clients and discuss risk insurance with compassion and sensitivity…
“The programme is designed to help advisers understand their clients and discuss risk insurance with compassion and sensitivity, which is often required on such a delicate issue,” added Mr Collins.
According to AXA more than 250 advisers and support staff have participated in the programme to date. Their feedback has led to the development of two main workshops aimed at client engagement and dealing with grief, Mr Collins said.
“We have developed our workshops after speaking with specialists who have excelled in the risk field and the feedback from the first two years has been overwhelming.”
Registrations are now open for this year’s programme, which commences around the country this month.
