The FSC is urging Australians who have lost important life insurance documents in the recent floods to visit its website if they have life insurance, but don’t remember which company their life insurance is with.
A statement from the council says it can help flood victims find lost life insurance by contacting its life insurance members and asking them to check their records and to contact the person if they have a policy or other relevant information.
It says the FSC recognises that many people have lost important records and documents in the floods and “…trying to find lost life insurance policies can be a headache for people at a time when they don’t need more stress.”
It notes:
- If a person knows who their life insurer is, they should contact the life insurer directly with any questions about their cover or getting replacement documents
- If the inquiry is about group insurance in superannuation, they should contact their superannuation fund or go to the Australian Taxation Office website for assistance
The FSC says some people affected by the floods may need to make a claim on their life insurance policy.
“It’s important to note there are no flood exclusions in life insurance policies, so flooding will never be a reason why your life insurance claim won’t be paid.”
Click here for more information on the FSC’s life insurance finder.
