An insurance affordability resource, designed to educate customers on how they can control their insurance cover to ease cost-of-living pressures while remaining protected, has been launched by Zurich.
The insurer released new research demonstrating, among other findings, that more than 80% of Australians have made personal, financial and lifestyle sacrifices over the past year due to cost-of-living pressures driven by inflation and rising interest rates.
It says the research, based on an annual survey of more than 1,000 individuals across the country, was conducted independently on behalf of Zurich “…to uncover the financial pressures facing Australians and the impacts on their decision making, attitudes and overall financial security.”
The survey also found that:
- Nine in 10 respondents have been impacted by recent rate rises
- Nearly one in three respondents do not have a financial black up plan
- One in four respondents have little or no confidence in making financial decisions
- One in five respondents have little or no knowledge of basic financial concepts like insurance
Zurich says that in response to the findings, it has launched an insurance affordability resource “…designed to educate customers on how they can control their insurance cover to ease cost-of-living pressures whilst ensuring they remain protected.”
Jacqui Lennon, Head of Retail, Zurich Australia & New Zealand, notes that despite experiencing financial pressures “…many survey respondents had not downgraded or cancelled their life insurance, demonstrating the value Australians place on insurance and their reluctance to lose the peace of mind it provides.”
…the resource demonstrates how a typical customer may alter their insurance by adjusting their cover, settings and options, how premiums are paid, lifestyle choices, or pausing cover…
Using specimen customer case studies, the resource demonstrates how a typical customer may alter their insurance by adjusting their cover, settings and options, how premiums are paid, their lifestyle choices, or pausing cover altogether.
Lennon adds that as cost-of-living pressures escalate “…it’s more important than ever that people feel confident and in control of their financial situation.”
She says the new affordability resource “…is just one way we are supporting customers to gain this confidence so they can ensure their lives and livelihoods remain protected despite the uncertainty of the world around them.”
Click here to view the resource.
