The Australasian Life Underwriting Claims Association (ALUCA) has named the finalists for its 8th Annual ALUCA Life Insurance Excellence Awards.
Nominations were received from across the life insurance industry for exceptional work delivered throughout the 2024 calendar year, with all submissions judged by industry leaders from various disciplines.
Finalists for each award category are:
Life Insurance Excellence Leadership
- Amy Sworden, Hannover Re
- Dominique Autard, TAL
- Mary Magallanes, Acenda
- Sheriff Hamza, Zurich
- Tran Roger, Zurich
Life Insurance Excellence Professional
- Amber Brockie, Acenda
- Ann McCutcheon, Zurich
- Melissa Chapman, Australian Retirement Trust (ART)
- Sandra Kingston, Allianz
Life Insurance Excellence Rising Star
- Jessy Garcia, AIA Australia
- Holly Lewis, Allianz
- Michelle Ferris, Zurich
Life Insurance Excellence David Mico Education
- Alicia Gibbs, Swiss Re
- Torrent Woodard, Acenda
Life Insurance Excellence Claims Team
- Acenda TPD Claims Team, Acenda
- Low Touch Income Protection (LTIP) Team, AIA Australia
- MetLife Claims Team, MetLife Australia
Life Insurance Excellence Underwriting Team
- Acenda Northern Underwriting Team, Acenda
- Zurich Aggregator Underwriting Team, Zurich
- Zurich Group Underwriting, Zurich
- Non-Disclosure SME Team, Zurich
Life Insurance Excellence Customer Service Team
- Early Intervention Team (KickStart), Acenda
- Project Phoenix, Acenda
- Medical & Health Services Team, Hannover Re
Life Insurance Excellence Innovation Team
- Acenda Claims and Recovery Team, Acenda
- Digital-Care-Navigator – An ART Life Claims and Rehabilitation, Australian Retirement Trust (ART)
- Electronic Health Records Team, Hannover Re
- Zurich Group Product Team, Zurich
- Zurich Propositions, Zurich
Life Insurance Excellence Partnership Impact Team
- Acenda Group Claims and Recovery Teams/RGA Australia
- Customer and Marketing, 360 Health Team, MetLife and Teladoc
- Project Horizon, AIA and Hannover Re
- Project Phoenix – Acenda & EQ Pathology
Life Insurance Excellence Best Technology Team
- Acenda Claims Team, Acenda
- Claims Platform Delivery Team, MetLife Australia
- CMS Feature Delivery Squad, Resolution Life Australia
Winners for each award category, including the prestigious Life Award, will be announced at an awards night on Wednesday 11 June in Sydney.
Early Bird tickets for the awards close Friday 9 May and are available here.
