Do you intend to review the disclosure warnings you give your clients at policy application time?
- Yes (75%)
- No (15%)
- Not sure (10%)
Start Date: April 15, 2014 @ 4:55 pm
End Date: April 29, 2014 @ 6:14 pm
End Date: April 29, 2014 @ 6:14 pm
Should TPD insurance deliver income-based benefits in future, rather than lump sums?
- No (56%)
- Yes (31%)
- Not sure (13%)
Start Date: April 6, 2014 @ 5:47 pm
End Date: April 22, 2014 @ 12:55 pm
End Date: April 22, 2014 @ 12:55 pm
Which solution would most effectively address Australia's underinsurance dilemma?
- Tax-deductible life insurance premiums (73%)
- Tax levy for those who don't have a minimum level of cover (17%)
- Pay all life insurance premiums from superannuation accounts (6%)
- Not sure (4%)
Start Date: April 1, 2014 @ 3:09 pm
End Date: April 15, 2014 @ 4:57 pm
End Date: April 15, 2014 @ 4:57 pm
What is your main concern with direct life insurance products?
- Non-disclosure issues at claim time (37%)
- 'Direct' is not subject to the same compliance regime as advised 'retail' life insurance (20%)
- Client has usually received no advice appropriate to their needs (20%)
- Generally inferior terms and conditions (16%)
- I have no concerns with direct life insurance (3%)
- Leads to insufficient cover for the client (3%)
- Pricing/value issues (1%)
Start Date: March 11, 2014 @ 4:47 pm
End Date: April 1, 2014 @ 3:12 pm
End Date: April 1, 2014 @ 3:12 pm
Which client service team is the most critically important in helping you deliver value to your clients?
- Underwriting/New Business team (43%)
- All teams are of equal value (29%)
- Claims team (22%)
- Business Services/BDM team (6%)
Start Date: February 18, 2014 @ 11:23 am
End Date: March 11, 2014 @ 4:53 pm
End Date: March 11, 2014 @ 4:53 pm