Macquarie Life has been awarded 5-stars for overall adviser satisfaction for the sixth consecutive time by research house, Beaton.
A survey of nearly 750 advisers nationwide, conducted for the Beaton Benchmarks 2013 – Life Insurance Intermediaries Study, resulted in Macquarie Life receiving the only 5-star rating awarded this year. This is the sixth time in a row that Macquarie Life has achieved the top rating.
The insurer achieved an overall satisfaction rating of 84%, significantly above the industry average of 77%. In addition, the results indicated that Macquarie Life leads the industry in three of the key drivers of adviser satisfaction: BDM support, underwriting support, and product quality.
Justin Delaney, Head of Wealth Product, Macquarie Banking and Financial Services Group, said: “The consistent five-star rating is recognition of our innovative, market-leading product range, which we continue to evolve, and Macquarie Life’s exceptional team.
“It is important to us to work with advisers to provide the absolute best outcomes for their clients and, to this end, we aim to put clients at the centre of everything we do.”
Head of Financial Services Research at Beaton, John Morrow, added: “Macquarie Life’s achievement in holding a five-star rating for six consecutive years is unique. For the advisers who participated in the survey, Macquarie Life sets an impressive benchmark in delivering to advisers’ expectations for service, support and performance.”
Macquarie? Seem to have heard that name before. A merchant banker/investment house specialising in overseas airports and tollways that set up an insurance company at one stage purely for financial advisers who didn’t want to deal with those nasty other life insurers.
Spent a lot of money copying a severity based trauma contract from South Africa, that neither advisers, nor clients, liked because the savings didn’t justify the severity.
Probably discovered, like the big four banks, that you could never get more than the 7– 8% return on investment with a life insurance company
GONE !
Once again, Old Risky, I’m struck by your omniscience regarding the industry 😉
Thank you – always a good read!
Once again, Old Risky, I’m struck by your omniscience regarding the industry 😉
Thank you – always a good read!
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