June 18, 2019
Are you satisfied advisers have sufficient access to traditional soft skills training to complement other mandated adviser training skills/courses?
- No (69%)
- Yes (21%)
- Not sure (10%)
At a time where industry focus is being directed to new minimum adviser education standards and the FASEA exam, we’re asking whether the importance of soft skills training is being given its due respect and recognition.
There’s a certain irony associated with the timing of the latest update from FASEA on its approved Grad Dip and bridging courses (see: FASEA Releases Approved Grad Dip, Bridging Courses) coinciding with the release on the same day last week from Knowledgemaster, in which it promotes its communications, interactions, sales and soft skills training services.
In addition to articulating what it offers, the Knowledgemaster promotion for its training content also makes clear what it does not. It promises:
- No exams
- No compliance
- No product flogs
- No technical stuff
Instead, the Knowledgemaster package offers ‘how to’ help material on soft skills and other non-mandated training it says every business person needs.
Additional soft skills training resources remain available to advisers via life companies and other industry consulting services, but we’re asking whether this is enough.
Should there more more soft skills training for advisers?
We’re not arguing the point about the merits of FASEA’s minimum adviser education standards or its compulsory exam. Rather, we’re simply asking you the question about whether you think the industry has got it right when it comes to providing sufficient soft skills training for both new and existing advisers.
Tell us what you think and we’ll report back next week…