MLC Life Insurance – New Retail Distribution Appointments


MLC Life Insurance has made four new appointments to its retail distribution team.

A statement from the company says the appointments have been made as the insurer “…builds its partnership credentials with licensees and advisers for 2022.”

Michael Downey, General Manager of Retail Distribution Partnerships at MLC Life Insurance, has expanded his team with the following new hires:

Angela Reinmouth (National Licensee Manager): Reinmouth has more than 25 years’ financial services experience covering life insurance, wealth management and banking. She will be responsible for managing key licensee accounts across the country working closely with Dinah Munro as the company extends its coverage across national and state-based licensee firms.

Angela Reinmouth…has more than 25 years’ financial services experience…

Prior to joining MLC Life Insurance, Reinmouth was National Strategic Account Manager at Zurich/OnePath. She has also held several adviser-facing and leadership roles at Zurich/One Path and most recently completed a contract role with AIA.

 Jason Perrotto (Adviser Partnership Manager, NSW): Perrotto has been in financial services for more than 13 years and held roles in banking, financial planning, wealth management and life insurance. Prior to joining MLC Life Insurance he was a BDM with Asteron Life.

 Kirsten Galvin (Adviser Partnership Manager, Victoria): Galvin has 20 years’ financial services experience across para planning, advice practices, adviser services and sales at organisations including IOOF, TAL and OnePath/Zurich. Most recently she was a life/risk BDM with OnePath/Zurich. Prior to this she was the relationship manager for offshoring specialist VA Platinum.

 Arthur Tsimbouris (Adviser Partnership Manager, Victoria): Tsimbouris has more than 17 years’ experience in financial services and wealth management including 11 years as a Senior Financial Adviser with Westpac/BT and AMP Groups. Recently he was a Platform BDM with ANZ OnePath/IOOF.


  1. I see the deck chairs on the good ship MLC are being rostered around again. Announcements of new arrivals will do nothing for the service that ought to be provided to advisers who either have M LC customers on the books or God help us, want to write new IP contracts with MLC.

    For at least the last two years since the sale of MLC by NAB, the MLC policy administration has been a total fiasco. They chose to introduce a new adviser interface software and that has been a disaster. I tried to obtain information on one of my clients policies when we were considering an increase and was blandly told it would take three months to be done. That was just about right.

    The biggest issue with MLC as they don’t seem to have a BDM who stays in one place for more than five minutes. I haven’t heard from a BDM from MLC for at least 18 months and I have no idea who my first point of contact with MLC is.

    What fascinates me about this fiasco is that the Japanese now own MLC and one could reasonably expect that if nothing else they would introduce efficiency in their services to advisers. Perhaps, the Japanese owners have a tied agency workforce, unlike our independent adviser force here in Australia – that might explain the current situation at least to some degree.

    Come on MLC! Get your act together, remember that you’re supposed to be a life insurance company, and also remember that advisers put you where you are now and expect to be treated as equal partners in this business. That means the service levels and contact levels to risk advisers should be improved thousand times that it is at the moment.

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