Insurance claims handling is to be included in ASIC’s enforcement priorities for 2024, while another priority focusses on enforcing design and distribution obligations.
The regulator says that in 2024 two new priorities have been added in relation to the superannuation industry “…including a focus on member services failures and misconduct relating to the erosion of superannuation balances.”
It says new priorities relating to insurance claims handling, compliance with financial hardship obligations and the reportable situation regime have also been added.
“In addition, ASIC will be taking action against misconduct relating to used car financing to vulnerable consumers and gatekeepers such as auditors, registered liquidators and financial services and credit licensees who do not comply with their legal obligations.”
ASIC Deputy Chair Sarah Court announced at the ASIC Annual Forum in Melbourne the regulator’s continued focus on delivering strong enforcement outcomes.
She says that last year the commission set ambitious enforcement priorities “…in part as a response to industry and consumer demand for more transparency on our key areas of focus. The enforcement priorities hold us, as a regulator, accountable, and importantly, they send a clear compliance and deterrence message to the entities we regulate.”
She says ASIC is taking matters to court “…and pursuing higher penalties than ever before. In delivering against our priorities this year, we took action against some of Australia’s biggest corporations. And we are not deterred from taking challenging cases where legal outcomes are not guaranteed.”
…ASIC has announced a new priority related to technology and operational resilience…
As financial markets continue to become increasingly digitised and automated, the technical and operational risks faced by market participants and market operators have also increased.
ASIC has announced a new priority related to technology and operational resilience for market operators and participants in order to maintain market integrity.
It has also retained priorities relating to greenwashing and its focus on governance and directors’ duties failures has been added as an enduring priority.