TAL has updated its preventative health program, TAL Health Sense Plus, giving customers easier access to a discount for taking steps to protect their health.
The insurer says that under the changes customers are no longer required to provide BMI details or upload evidence of a preventative test to receive a discount on their premium.
Customers do not need to share test results, only let TAL know they had a check.
The company says TAL Health Sense Plus, which launched in 2019, offers eligible customers a 5% discount on their lump sum premiums every two years, when they undertake routine health screenings such as a skin check for the early detection of skin cancer.
The discount is available to customers with Accelerated Protection insurance, purchased through their financial adviser or directly from the insurer.
Aaron Newman, General Manager Individual Life Product, says the changes the company has made to Health Sense Plus are based on feedback from customers and advisers “…and designed to increase discount uptake, enhance loyalty and encourage healthy behaviours.”
He says the company wants more customers to benefit from screening tests, which can detect and prevent many serious conditions.
…We also hope to help advisers initiate more conversations with clients…
“We also hope to help advisers initiate more conversations with clients around the benefits of holistic health and the value of maintaining their insurance cover.”
Newman says the program is one of the ways the company is “…building enduring relationships with our customers, helping them understand the value of their insurance and making it easier to maintain their cover.”.
Dr Priya Chagan, TAL General Manager of Health Services, says the company is investing in the program “…because we know that prevention is better than cure and early action leads to better health outcomes for customers, this makes good health sense and good business sense too.”
