New ClearView Partnership to Support Customers With Cancer

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ClearView Wealth has partnered with a cancer support and education provider to give claimants access to a digital health care program that sees over 73% of participants saying they are more likely to return to work and their previous daily activities.

The insurer says that utilising Osara Health’s Cancer Coach program, ClearView customers who have been diagnosed with cancer will gain access to professional health coaches, educational resources and practical strategies to support them on their cancer journey.

Joanne Faglioni …some of these services … are available to trauma customers, who have received a lump sum benefit

It notes the program, which has been developed by clinicians and validated by experts, uses expertise, empathy and technology to provide holistic, confidential and flexible care from a person’s home.

Joanne Faglioni, ClearView Group Executive Operations, says the program forms part of a broad suite of allied health services available to ClearView customers including prehabilitation, exercise physiology, and occupational rehabilitation support. The group also offers executive and business coaching for self-employed people.

…we exist to pay claims but we don’t want to stop there…

“We exist to pay claims but we don’t want to stop there. We want to support our customers at every stage of their health journey from diagnosis to treatment and recovery,” Faglioni says.

She adds the company is investing in its customer proposition by offering occupational rehabilitation services to assist people to return to work, exercise programs to improve their health and rebuild function, as well as services to help support and improve customer wellbeing.

“Some of these services, including Cancer Coach, are available to trauma customers, who have received a lump sum benefit, demonstrating ClearView’s commitment to supporting customers to achieve a better quality of life through increased physical and mental health.”

Dr Raghav Murali-Ganesh, CEO and Co-founder of Osara Health, and Radiation Oncologist, says the program had been successful at improving quality of life for many patients, citing internal research that half of participants reported an improvement in their physical health with nearly a third reporting feeling less pain.

Over 73% of participants said they were more likely to return to work and their previous daily activities.

A key aim of the program is to convert people from being reactive recipients of care to proactive participants in their care.